Software Alternatives, Accelerators & Startups

Slack VS Blitzz

Compare Slack VS Blitzz and see what are their differences

Slack logo Slack

A messaging app for teams who see through the Earth!

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • Slack Landing page
    Landing page //
    2023-07-18
  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

Blitzz

Website
blitzz.co
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January

Slack features and specs

No features have been listed yet.

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Slack videos

Review: How & Why We Use Slack At Our Office

More videos:

  • Review - What is Slack?
  • Tutorial - Slack App Tutorial: How & Why We Use SLACK For Our Remote Team

Blitzz videos

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to Slack and Blitzz)
Communication
99 99%
1% 1
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Augmented Reality
0 0%
100% 100

User comments

Share your experience with using Slack and Blitzz. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Slack and Blitzz

Slack Reviews

  1. Best app for getting in touch with my colleagues

    Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Bulk messaging
    👎 Cons:    Sometimes the download is slow
  2. Best tool for messaging to business.

    Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Easy to use|User friendly interface
    👎 Cons:    Costly
  3. great tool for teamwork

    i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams

    👍 Pros:    High quality|User-friendly|Good support
    👎 Cons:    Notifications|Notification and alert

20 Telegram Alternatives to Chat With in 2024
Slack works more like a forum than Teams does – falling somewhere in between a forum and a chat software. It lets you organize discussions into different channels, as well as by thread. You can invite others into a thread by @mentioning them, and it lets you add lots of different types of content. Slack works really well for 1:1 audio meetings, “huddles,” that give you the...
Why we switched to Mattermost
Now, obviously core messaging functionality is critical. Mattermost is great there, but so is Slack. In fact, Slack features like third-party integrations and threaded messaging were missed greatly (thank you, Mattermost, for recently adding threaded messaging). So the relative parity between the solutions from a ‘speeds and feeds’ perspective was table stakes, but we...
Source: netfoundry.io
Microsoft Teams Vs Clariti: Which one should you choose?
The main reason behind the sudden rise of Teams is it is being offered at no added cost to Office 365 users. This strategy paid for Teams as it was able to increase its market share and overtake its potential rival Slack in no time. Though Microsoft is not earning any revenue (they may actually be losing money in selling Teams), they are able to sustain due to their deep...
Source: clariti.app
15 Best Instant Messaging Apps for Business
Clariti is a relatively new instant messaging app that has been gaining in popularity among small businesses and the startup community especially in the technology and media markets. A key reason for its success has been its ability to address issues that other long-standing tools like Slack and Teams have perpetuated with their chat-focused communication paradigm. Clariti...
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Luckily, when it comes to choosing the right communication tool for your team, you have a variety of options. I’ve briefly covered the best apps your team might enjoy, but if you need more in-depth information on team chat tools like Slack, check out Chanty’s Slack alternatives review. It shares Chanty's experience and feedback from testing seven different team chat software...

Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

Social recommendations and mentions

Based on our record, Slack seems to be more popular. It has been mentiond 208 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Slack mentions (208)

View more

Blitzz mentions (0)

We have not tracked any mentions of Blitzz yet. Tracking of Blitzz recommendations started around Mar 2021.

What are some alternatives?

When comparing Slack and Blitzz, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

TechSee - Intelligent visual customer support solution

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .