Blitzz Reviews and Details

Screenshots and images

Features & Specs

1. SMS

   Choose how you invite your guest users. All of this can be configured based on your workspace domain.

2. No app download

   Blitzz Supports all major mobile browsers so your guest users don't have to install an app.

3. Screen sharing

   Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.

4. Augmented Reality

   Use a Live pointer on a live video stream to navigate the end-user.

5. Markup Tools

   Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.

6. Silent Observer

   Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.

7. Optical Character Recognition

   Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.

8. Remote Flash Light

   Agents can remotely turn ON and OFF mobile users flash-light

9. Remote Zoom

   Remotely zoom with remote visual support features that enable you to view finite details.

10. Capture and Save Image

    Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Badges

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Videos

Reviews

1. 

   Muhammad Hamza Irshad

   · Chief System Analyst at Associated Press of Pakistan · over 4 years ago
    

   Great and easy to use for video support

   What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

   Competitors: Zoom

   Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite

   Cons:    Hard to find with the level of customer support these guys are providing

2. 

   Travis P

   · Customer Success at Toyota Customer Support · over 4 years ago
    

   "Beautiful and easy to use for video support App"

   What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

   Competitors: TechSee, SightCall

   Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.

   Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

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