SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.
Features: * Custom train AI on your content * Smart responses that guides your visitors to the correct information * Live chat support / human-in-the-loop * Fully customizable chatbot that includes dark mode * Chat history * Chatbot analytics * Integrates with 6000+ apps via Zapier * API access
Benefits: * Reduces your support time and cost * Provide 24/7 customer support * Capture more leads * Train and support staff
Use cases: * Customer support bot * AI Tutor * Sales chatbot
No features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than SiteSpeakAI. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi, I created AI Score My Site as a small tool to verify that I could crawl, index and formulate questions and answers for my customer sites on https://sitespeak.ai. I've been using it internally, but decided to launch it as a free tool to let anyone see how easily AI would be able to extract information from their website and hopefully help them prepare for the future of SEO? Would love hear your feedback and... - Source: Hacker News / 8 months ago
Very nice! I added a similar feature to https://sitespeak.ai recently that allows my users to connect their virtual assistant to a Sqlite database to retrieve data to answer visitor questions. Initially this was just a way around the difficulty of "chatting to a CSV" so the solution was to convert any CSV to a Sqlite database and using that, but it's proved very useful. Will definitely look at using Dataherald for... - Source: Hacker News / 9 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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