Software Alternatives, Accelerators & Startups
Register | Login

SiteSpeakAI VS Zendesk

Compare SiteSpeakAI VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SiteSpeakAI logo SiteSpeakAI

Automate your customer support with ChatGPT.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • SiteSpeakAI Landing page
    Landing page //
    2023-10-09

SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.

Features: * Custom train AI on your content * Smart responses that guides your visitors to the correct information * Live chat support / human-in-the-loop * Fully customizable chatbot that includes dark mode * Chat history * Chatbot analytics * Integrates with 6000+ apps via Zapier * API access

Benefits: * Reduces your support time and cost * Provide 24/7 customer support * Capture more leads * Train and support staff

Use cases: * Customer support bot * AI Tutor * Sales chatbot

  • Zendesk Landing page
    Landing page //
    2024-05-06

SiteSpeakAI features and specs

  • Chat with PDFs: Yes
  • Chat with your APIs: Yes
  • Chat with your Database: Yes
  • Escalate to human support: Yes
  • Live chat: Yes
  • API Access: Yes
  • Custom ChatGPT Model Training: Yes
  • Zapier integration: Yes
  • Slack integration: Yes
  • Chat history: Yes

Zendesk features and specs

No features have been listed yet.

SiteSpeakAI videos

+ Add

SiteSpeakAI - Train ChatGPT With Your Own Data

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to SiteSpeakAI and Zendesk)

SiteSpeakAI

Zendesk

Customer Support
2 2%
Customer Support
98% 98
AI Assistant
100 100%
AI Assistant
0% 0
Help Desk
0 0%
Help Desk
100% 100
AI
100 100%
AI
0% 0

User comments

Share your experience with using SiteSpeakAI and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SiteSpeakAI and Zendesk

SiteSpeakAI Reviews

We have no reviews of SiteSpeakAI yet.
Be the first one to post

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than SiteSpeakAI. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SiteSpeakAI mentions (2)

  • Show HN: AI Score My Site
    Hi, I created AI Score My Site as a small tool to verify that I could crawl, index and formulate questions and answers for my customer sites on https://sitespeak.ai. I've been using it internally, but decided to launch it as a free tool to let anyone see how easily AI would be able to extract information from their website and hopefully help them prepare for the future of SEO? Would love hear your feedback and... - Source: Hacker News / 8 months ago
  • Show HN: Dataherald AI – Natural Language to SQL Engine
    Very nice! I added a similar feature to https://sitespeak.ai recently that allows my users to connect their virtual assistant to a Sqlite database to retrieve data to answer visitor questions. Initially this was just a way around the difficulty of "chatting to a CSV" so the solution was to convert any CSV to a Sqlite database and using that, but it's proved very useful. Will definitely look at using Dataherald for... - Source: Hacker News / 9 months ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing SiteSpeakAI and Zendesk, you can also consider the following products

WebAgent AI - Your website's personal AI Assistant

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialogflow - Conversational UX Platform. (ex API.ai)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Loading...