SimpleSwap.io Reviews

1. Omifa

   over 2 years ago
   Great!

   Everything went well!

   The exchange office helped a lot, figured out the situation, and carried out the exchange within 3 minutes. For which many thanks to all the employees of the exchange office.

2. Roy

   | engineer | almost 3 years ago
   Helpful support

   Had an issue with my swap, (forgot to indicate the destination tag for my XRP token), got my refund within the few hours, so happy abt it) thank you guys for helping me

3. Donald

   almost 3 years ago
   Reliable exchange

   I am using this platform quite often and definitely, can suggest it to others, never had any issues.

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

SimpleSwap.io mentions (84)

• Just sent 0.147ETH down the drain, thanks to multichain.org!

  Check out https://simpleswap.io/ next time. Source: 11 months ago

• Where to buy now?!?!

  After doing the exchange on simpleswap.io for theta can I then send it to theta wallet? Source: about 1 year ago

• In case you didn't know.

  I literally used simpleswap.io ...but would have no issue using any of the others. The most important thing is to keep each swap on the same chain. So if you're sending UCDc to convert it to MATIC....be sure that your USDc is being send on the matic chain and that you are selecting MATIC coin to be received over the matic chain. I will attach a screenshot....if I can. I'm new to using reddit. Usually I just... Source: about 1 year ago

• Converting Ethereum into Bitcoin

  I'm sure people will correct me and say there's better ways but I've had good success using simpleswap.io for swapping between chains and that's how I flip my stables into bitcoin. Their terms state that they may ask for kyc but they never have for me. Source: about 1 year ago

• Trying to bridge BTC to polygon???

  I cant find any info that is valid on this topic. The only platform where Ive seen this service available is simpleswap.io which I have read people say is a scam. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago