Simplenote
Evernote
OneNote
Google Keep
Standard Notes
Joplin
RedNotebook
Workflowy
KnowledgeBase
Intercom
Slab
Nuclino
Stonly Knowledge Base
HelpCrunch Knowledge Base
Document360
Free Knowledge Base by Dashly
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
Simplenote KnowledgeBaseI've started with Simplenote years ago, at the time I was happy but it became clear pretty quickly that it was too basic. But to be fair, it's basic and free. Keep in mind it's unencrypted.
Was looking for an alternative for OneNote, so I found it here. I like how simple the interface is and the UI is very simple. It's good for what it is, but there is no sorting/topic system which makes it difficult to find specific notes for specific topics. Other than that, it's a good note system.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, Simplenote seems to be more popular. It has been mentiond 83 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've been looking to migrate away from https://simplenote.com to something else and I've been dragging my feet. However, what's happened in the past 2 weeks with the CEO was the push I needed to resume looking for another solution. I've landed on Obsidian.md. I actually prefer Simplenote over Obisidian, because Simplenote feels smoother and the online web app is great, but I've decided that having more control... - Source: Hacker News / almost 2 years ago
I use https://simplenote.com - Syncs across multiple platforms. - Plaintext based (with MD support). - Search + edit UI similar to https://notational.net and https://brettterpstra.com/projects/nvalt - Simple to publish/share notes - Free (as in beer and speech) --- If I used MacOS or there were web versions, I would love to use the following (they are all better at plaintext than SimpleNote): -... - Source: Hacker News / almost 2 years ago
Bookmarks serve two purposes: - Quick access to commonly used links. For this, I built https://multi-launch.leftium.com - Saving a link for future reference. Often I want to also save plain text notes for future reference, so find myself using https://simplenote.com I have also used https://www.bkmks.com to save links. I'm working on an app that will help save and organize everything: bookmarks, notes, and tasks. - Source: Hacker News / about 2 years ago
It doesn't meet the poster's needs, but Simplenote is still a thing for people who want text-only notes, Markdown, and easy access to plain text files. It got acquired by Automattic a few years back. https://simplenote.com/. - Source: Hacker News / about 2 years ago
Https://noteplan.co is a very similar app. Unfortunately I couldn't use it because it was limited to iOS devices (a web version is in development). - One thing missing in craftnote is search. That is a must-have feature for me. - I also like being able to publicly share notes with a (short) URL. See https://simplenote.com for an example of how this is done. Nice job with allowing your app to be usable without... - Source: Hacker News / about 2 years ago
Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Google Keep - Capture notes, share them with others, and access them from your computer, phone or tablet. Free with a Google account.
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.