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Simple Commenter VS Userback

Compare Simple Commenter VS Userback and see what are their differences

Simple Commenter

Visual website feedback and client approvals for agencies and freelancers.

No screenshot yet
Rating
0 reviews
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
0 vs 3
Productivity popularity
100% vs 0%
alternatives listed
24 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Simple Commenter
Userback
Website simplecommenter.com userback.io
Pricing
Official pricing
Freemium Free trial Official pricing
Platforms —
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company Startup from Estonia · 1 - 9 employees · 2024 Startup from Australia · 10 - 19 employees
Listed in
User Feedback Customer Feedback Project Management Productivity +1
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About Simple Commenter and Userback

In their own words, as submitted to SaaSHub.

Simple Commenter
Userback

Simple Commenter lets clients and teams leave feedback directly on live websites by clicking an element and attaching a comment. Clients can participate without creating an account. Feedback includes screenshots and page, browser, and viewport context. Teams can manage comments in a dashboard,...

Read more about Simple Commenter

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

Simple Commenter 0 features
Userback 14 features

No features have been listed yet.

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

Simple Commenter
Userback

Overall verdict

  • Simple Commenter appears to be a focused, no-frills commenting tool that can be a solid fit for freelance web developers who want a lightweight solution to drop into client websites without heavy overhead.

Why this product is good

  • Lightweight and easy to integrate, which saves setup time on client projects
  • Purpose-built for freelance web devs rather than being a bloated enterprise platform
  • Likely low-cost or affordable, fitting freelance budgets
  • Reduces the need to build or maintain a custom commenting system from scratch

Recommended for

  • Freelance web developers managing multiple client sites
  • Small business or portfolio websites needing basic comment functionality
  • Developers who prefer simple, drop-in tools over complex platforms
  • Projects with tight budgets and timelines

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

Simple Commenter 0 videos + Add
Userback 1 video + Add

No Simple Commenter videos yet. You could help us improve this page by suggesting one.

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Simple Commenter
Userback
100% 100%
Productivity
0% 0%
8% 8%
Customer Feedback
92% 92%
15% 15%
User Feedback
85% 85%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing Simple Commenter and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Simple Commenter and Userback. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Simple Commenter 0 mentions
Userback 3 mentions

Tracking Simple Commenter since Aug 2024.

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Alternatives to Simple Commenter and Userback

When comparing Simple Commenter and Userback, you can also consider the following products.

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