Software Alternatives & Reviews

Markup.io VS Userback

Compare Markup.io VS Userback and see what are their differences

Markup.io logo Markup.io

The easiest way to comment and share feedback on over 30 file types. Sign up for free, upload your content, drop a comment, and share for review. Yep, it’s that simple.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Markup.io Landing page
    Landing page //
    2023-03-24

About MarkUp.io

MarkUp.io is an online commenting tool platform that enables users to review and comment on over 30 file types, including websites, images, PDFs, and videos. MarkUp.io helps teams to provide contextual and clear feedback, reducing review cycles by 80%. A Chrome extension is also available, which allows users to create new Web MarkUps directly from their browser.

MarkUp.io Pricing

The Free plan includes one workspace, 20 MarkUps, and 10GB of storage. The Pro plan is the best value at $49/month (billed annually). It includes one workspace, unlimited MarkUps, 500GB of storage, folders, and the ability to disable the share link for enhanced security. The Enterprise plan is tailored to the needs of larger organizations. It includes all the features of the Pro plan as well as additional features such as SSO, SOC2 compliance documentation, and priority support.

  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Markup.io

Website
markup.io
$ Details
freemium $59.0 / Monthly (Pro account - unlimited users)
Platforms
-

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari

Markup.io features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Markup.io videos

Client Introduction to Using Markup.io for Website Feedback

More videos:

  • Review - Meet MarkUp.io. Visual commenting, made easy.
  • Demo - MarkUp.io - Live Website Project Demo and Comment vs Browse
  • Demo - MarkUp.io Makes Feedback Simple [commercial]

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Markup.io and Userback)
Customer Feedback
30 30%
70% 70
Visual Feeback
25 25%
75% 75
User Feedback
50 50%
50% 50
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Markup.io and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Markup.io mentions (0)

We have not tracked any mentions of Markup.io yet. Tracking of Markup.io recommendations started around Oct 2022.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

What are some alternatives?

When comparing Markup.io and Userback, you can also consider the following products

Ruttl - ruttl is the fastest website feedback tool to add comments & make edits on live websites & web apps, so that you can give precise change values to your developers. You can also collect feedback from your clients without login or sign-up!

Marker.io - Visual feedback and bug reporting tool for websites

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Pastel - Sticky note-based feedback collection tool for live websites

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!