Sidekick is designed for the ultimate online work experience and brings together every web tool you use. Today, anyone who works in a browser fights to stay organized. Tabs are out of control, browser windows are all over the place, and desktop apps may work on their own, but they don’t integrate well with the rest of your work on the web.
Sidekick changes all of that.
The idea of a productivity based browser is great but since this browser is still new, it has trouble with a lot of things. Sometimes it doesn't open a new tab when i try, sometimes web apps don't open, and overall its not a smooth experience that i could recommend to people
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Sidekick Browser. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've been developing frontend in-memory graph DB / state manager for 1) replication 2) incremental sync 3) fast rendering (without VDOM/react). Used in https://seesu.me & https://meetsidekick.com (where I was 1st engineer). Source: over 1 year ago
To make snapshot it takes current state of DOM, current state of styles (to capture CSS-in-JS stuff), take resources like font/images from network storage (Chrome Dev Tools protocol) and saves it as HTML on disk. I've been developing created frontend in-memory graph DB / state manager for 1) replication 2) incremental sync 3) fast rendering (without VDOM/react). Used in https://seesu.me &... Source: over 1 year ago
Https://arestov.github.io/linkkraft-notes/trails-tree-plus-offline-for-tool-for-thoughts/linkkraft-fresh-offline-spa.mp4 Across similar software ("too many tabs" solvers, snapshoters) combination of trails tree & snapshots that reinforces is unique in linkkraft. To make snapshot it takes current state of DOM, current state of styles (to capture CSSinJS stuff), take resources like font/images from network storage... - Source: Hacker News / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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