shipit is a product roadmap and product planning tool. It comes with an integrated, battle-proven approach to planning product. Predefined structures and iteration cycles make the whole process fail-safe.
It is also the product owner’s missing link between your organisation’s existing tools, like ticketing systems (Jira, Trello), wikis and documents (Confluence, Drive), CRMs (Salesforce, Pipedrive) etc. By integrating with all of these, shipit mirrors the cross-functional type of work product managers do, and connects all the loose ends in one place.
Use it all the time, for several of my projects.
Shipit is a very useful tool for project planning. I can see on which stage of the development my project is now, what and when it should be done in the future.
Use this to manage our product roadmap. Matches our quarterly planning process, and date tracking at sprint granularity.
Also use the product requirement templates in Google Drive, and the CRM integration for customer feedback
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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