Software Alternatives, Accelerators & Startups

shipit VS Canny.io

Compare shipit VS Canny.io and see what are their differences

shipit logo shipit

shipit is a product roadmap and product planning tool that comes with an integrated, battle-proven approach to planning product.

Canny.io logo Canny.io

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
  • shipit Landing page
    Landing page //
    2022-02-20

shipit is a product roadmap and product planning tool. It comes with an integrated, battle-proven approach to planning product. Predefined structures and iteration cycles make the whole process fail-safe.

It is also the product ownerโ€™s missing link between your organisationโ€™s existing tools, like ticketing systems (Jira, Trello), wikis and documents (Confluence, Drive), CRMs (Salesforce, Pipedrive) etc. By integrating with all of these, shipit mirrors the cross-functional type of work product managers do, and connects all the loose ends in one place.

  • Canny.io Landing page
    Landing page //
    2023-09-14

shipit features and specs

  • Unified Interface
    Shipit provides a centralized platform where users can manage multiple logistics operations seamlessly, reducing the need for multiple tools.
  • Scalability
    The platform can accommodate businesses of various sizes, allowing users to scale their logistics operations without changing systems.
  • Automation Features
    Shipit offers automation options for repetitive tasks, saving time and reducing human error in shipping operations.
  • Integration Capabilities
    It integrates well with other tools and platforms, allowing for smoother data flow and operational consistency.
  • Customer Support
    Shipit has a reputation for good customer service, providing assistance when users encounter issues or have questions.

Possible disadvantages of shipit

  • Learning Curve
    New users may experience a steep learning curve due to the platformโ€™s comprehensive features and options.
  • Cost
    Pricing might be prohibitive for small businesses, especially if they do not use the full range of features offered.
  • Feature Overload
    For smaller enterprises or those with straightforward needs, the broad range of features may be overwhelming and unnecessary.
  • Customization Limitations
    Users might find limitations in customizing the platform to fit niche business processes without additional support.
  • Dependence on Internet
    Shipit is an online platform, so a stable internet connection is necessary to access its features and services.

Canny.io features and specs

  • User Feedback Management
    Canny offers a centralized platform for collecting, organizing, and prioritizing customer feedback. This streamlines the process of understanding user needs and determining what features to build next.
  • Roadmap Transparency
    Canny allows companies to share their product roadmaps with their users, increasing transparency and trust. Users can see what features are planned, in progress, or completed.
  • Engagement
    By allowing users to vote on features and suggestions, Canny increases user engagement and makes them feel involved in the product development process.
  • Integrations
    Canny integrates with various popular tools like Intercom, Slack, and GitHub, enabling seamless workflows and better team collaboration.
  • Analytics
    Canny provides analytics and reporting tools to help teams understand trends in user feedback and make data-driven decisions.
  • Seamless Integration
    The integration between Canny and Intercom is seamless, allowing for easy setup and interaction. It enables teams to use both tools without having to constantly switch contexts.
  • Improved Product Development
    By gathering insights directly from users, product teams can make informed decisions, leading to improved product features and functionality that closely align with user needs.
  • Customer Engagement
    Engaging with customers becomes more streamlined, as Canny provides a platform within Intercom for users to submit their ideas and see progress, thereby increasing transparency and trust.
  • Centralized Feedback System
    Canny consolidates feedback from various channels into a single location, making it easier to track, analyze, and act upon without switching between different platforms.
  • User Engagement
    Canny Changelog allows companies to keep their users engaged by providing continuous updates on product features and improvements, making users feel involved in the development process.
  • Streamlined Communication
    This tool centralizes communication about product updates, ensuring that users and stakeholders receive consistent and clear information through one platform.
  • Feedback Loop
    Integrating changelogs with feedback features allows developers to capture user reactions to new updates, thereby creating a beneficial feedback loop for future development.
  • Customization
    Canny Changelog offers customization options, enabling businesses to tailor the appearance and content to fit their branding and specific audience needs.
  • Easy Integration
    The product changelog can be easily integrated into existing workflows and platforms, making it a seamless addition to a company's software ecosystem.

Possible disadvantages of Canny.io

  • Cost
    Canny is a paid service and the cost can be a barrier for small startups or companies with limited budgets.
  • Ramp-up Time
    New users and teams might require some time to fully understand and utilize all the features that Canny offers, which could involve a learning curve.
  • Limited Customization
    Some users may find the platform's customization options somewhat limited, which could be a constraint for companies with very specific needs or workflows.
  • Dependency on User Participation
    The effectiveness of Canny heavily relies on user participation. If users are not actively providing feedback or voting, the tool's utility can diminish.
  • Feature Scope
    Canny's focus is on feedback management and roadmapping, but it doesnโ€™t cover other aspects of product management like task tracking or sprint planning, which might necessitate additional tools.
  • Learning Curve
    New users might encounter a learning curve when familiarizing themselves with Canny and its integration with Intercom, which may take some time to get used to efficiently.
  • Potential Overlap
    For companies already using other feedback management systems, Canny could create overlap, leading to confusion and potential data redundancy.
  • Cost Considerations
    Depending on the pricing structure of both Canny and Intercom, the integration may lead to higher costs, which could be a consideration for smaller businesses or startups.
  • Dependency on Intercom
    Companies that are looking to switch away from Intercom might find themselves tied to the platform due to the deep integration with Canny, potentially limiting flexibility in choosing communication tools.
  • Cost Implications
    Depending on the pricing structure, the use of Canny Changelog might lead to additional costs for a company, which could be a factor for smaller businesses or startups.
  • Overhead for Management
    Managing and regularly updating the changelog can introduce extra overhead for product teams, who must ensure timely and accurate entries.
  • Dependency on External Tool
    Relying on an external tool for changelogs may pose a risk if there are service disruptions or if the tool's features change in ways that don't align with business needs.

Analysis of Canny.io

Overall verdict

  • Canny.io is a solid choice for teams looking to streamline their product feedback process and ensure they are focusing on the features that matter most to their users. It is well-regarded for its ease of use, integration capabilities, and ability to provide actionable insights from customer feedback.

Why this product is good

  • Canny.io is generally considered a good tool because it facilitates customer feedback, helps prioritize product features, and enhances communication between product teams and users. It offers features like voting on suggestions, a changelog to communicate updates, and a roadmap to provide transparency, making it especially useful for software development and product management teams.

Recommended for

    Product managers, software development teams, startups, and companies that want to engage their user base in the feedback process and prioritize feature development based on real customer input.

shipit videos

shipit - product management tool

More videos:

  • Demo - OKRs in shipit

Canny.io videos

How to Collect Customer Feedback Using Canny.io

More videos:

Category Popularity

0-100% (relative to shipit and Canny.io)
Productivity
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Project Management
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare shipit and Canny.io

shipit Reviews

  1. Tom
    ยท Product Manager at Solera ยท
    Works very well

    Use it all the time, for several of my projects.

  2. Great tool

    Shipit is a very useful tool for project planning. I can see on which stage of the development my project is now, what and when it should be done in the future.

  3. Till
    ยท VP Product at Mapillary ยท
    Use it all the time

    Use this to manage our product roadmap. Matches our quarterly planning process, and date tracking at sprint granularity.

    Also use the product requirement templates in Google Drive, and the CRM integration for customer feedback

    ๐Ÿ Competitors: productboard

Canny.io Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
Canny stands out as a popular solution for enterprise-level clients seeking robust product roadmap and feature request capabilities. Beyond its core functionalities, Canny (opens in new tab) has an enhanced user interface and seamless user experience, suitable mainly for large-scale businesses. Canny is a b2b customer feedback tool that lets you track which customers want...
Source: featureos.app
17 Best Canny Alternatives in 2024
If you're a founder, product manager, or part of a product team evaluating tools to manage customer feedback and feature requests, you've likely come across Canny. But before settling on Canny, it's worth exploring some of the top Canny alternatives available in 2024.
Source: supahub.com
18 Best Idea Management Software to Facilitate Innovation 2023
Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.
Source: clickup.com
30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

Social recommendations and mentions

Based on our record, Canny.io seems to be more popular. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

shipit mentions (0)

We have not tracked any mentions of shipit yet. Tracking of shipit recommendations started around Mar 2021.

Canny.io mentions (42)

  • Show HN: I Built a Customer Feedback Tool
    What's the difference between this and like https://canny.io/ ? - Source: Hacker News / 7 months ago
  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: almost 2 years ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: almost 2 years ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: almost 2 years ago
  • Ask HN: Who is hiring? (November 2023)
    Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / almost 2 years ago
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What are some alternatives?

When comparing shipit and Canny.io, you can also consider the following products

OKRStudio - Connect Trello cards to OKRs. Manage OKRs inside of Trello

Upvoty - User feedback in 1 simple overview ๐Ÿ”ฅ

ProductPlan - Cloud-based product roadmap software solution

Nolt.io - A fast & beautiful way to collect user feedback

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.