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Serverless VS Freshsales CRM

Compare Serverless VS Freshsales CRM and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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Serverless logo Serverless

Toolkit for building serverless applications

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • Serverless Landing page
    Landing page //
    2023-08-06
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

Serverless features and specs

  • Scalability
    Serverless architectures can automatically scale up or down based on the traffic, without the need for manual intervention.
  • Cost Efficiency
    You only pay for what you use. There are no expenses for idle times because billing is based on the actual amount of resources consumed by your application.
  • Reduced Maintenance
    No need to manage, patch, update, or monitor servers. This allows focus on writing code and deploying features.
  • Speed of Development
    Serverless platforms provide built-in integration with other services, which makes it quicker to develop and deploy applications.
  • High Availability
    Serverless platforms typically offer high availability and fault tolerance out of the box, reducing the risk of downtime.

Possible disadvantages of Serverless

  • Cold Start Latency
    Serverless functions can suffer from higher latency during initial invocation or when they haven’t been used for a while.
  • Limited Execution Time
    Most serverless platforms impose a maximum execution time limit on functions, which may not be suitable for long-running applications.
  • Vendor Lock-In
    Serverless architectures often rely on the specific features and services of a cloud provider, which can make it difficult to switch providers.
  • Complexity in Debugging
    Debugging and monitoring serverless applications can be more challenging compared to traditional architectures, due to their distributed and ephemeral nature.
  • Security Concerns
    Sharing resources on a serverless platform can introduce security vulnerabilities that must be managed vigilantly.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of Serverless

Overall verdict

  • Serverless is a good choice for developers who want to focus more on writing code rather than managing servers. It is well-suited for scenarios where scalability, cost-efficiency, and rapid deployment are critical. However, it might not be the best option for applications with high execution duration or complex dependencies that require low-latency network access or specialized hardware.

Why this product is good

  • Serverless (provided by serverless.com) is a popular framework for building applications that leverage serverless architecture, which eliminates the need for server management and minimizes overhead. It allows developers to deploy functions without worrying about the underlying infrastructure, scaling automatically according to demand. This streamlines the deployment process, reduces operational costs, and accelerates development timelines.

Recommended for

  • Startups and small businesses looking to minimize infrastructure costs.
  • Developers focusing on microservices and event-driven architectures.
  • Teams needing rapid prototyping and development cycles.
  • Applications with variable workloads and unpredictable traffic patterns.

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

Serverless videos

+ Add

Thoughts on Zero V3, Instant Page and Serverless 1.37!

Freshsales CRM videos

+ Add

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to Serverless and Freshsales CRM)

Serverless

Freshsales CRM

Developer Tools
100 100%
Developer Tools
0% 0
CRM
0 0%
CRM
100% 100
Open Source
100 100%
Open Source
0% 0
Sales
0 0%
Sales
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Serverless and Freshsales CRM

Serverless Reviews

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Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
Source: www.bigcontacts.com
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Source: www.softwaresuggest.com
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.
Source: www.freshworks.com

Social recommendations and mentions

Based on our record, Serverless seems to be a lot more popular than Freshsales CRM. While we know about 39 links to Serverless, we've tracked only 1 mention of Freshsales CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Serverless mentions (39)

  • Show HN: Winglang – a new Cloud-Oriented programming language
    GP may have been referring to Serverless Framework (http://serverless.com//). - Source: Hacker News / over 1 year ago
  • Invocation error - can't find any results helping me to solve this issue
    I deployed a lambda and http api gateway using a serverless.com (sls) template as a start. I get the following error when it processes a specific request:. Source: over 1 year ago
  • Deploying Lambdas from Zipped Code on S3 vs Image Repository
    Have you tried serverless.com ? It lets you have infrastructure as code. Source: over 2 years ago
  • [p] I built an open source platform to deploy computationally intensive Python functions as serverless jobs, with no timeouts
    - With Lambda, you manage creating and building the container yourself, as well as updating the Lambda function code. There are tools out there such as sst or serverless.com which help streamline this. Source: over 2 years ago
  • AWS Lambda, a good host for a rest API?
    If you'd like to use Lambda, usually you need to engineer FOR it, from day one, you don't (often) get to choose some other framework and shoehorn it into Lambda and Serverless. There's some great frameworks to help deploy code into Lambda easily and create REST endpoints for things, one such frameworks is serverless.com that helps easily deploy to it, but it lacks a framework for doing REST that also supports... Source: over 2 years ago
View more

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Serverless and Freshsales CRM, you can also consider the following products

Nimbella - Simple serverless cloud for developers

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Webiny - The Enterprise CMS platform that you can host on your cloud

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Up by apex - Deploy serverless apps and APIs in seconds to AWS Lambda

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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