Server Fault Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Server Fault mentions (19)

• Ask HN: Routing Table Lookup?

  The best starting points for this would be the iproute2 man page [1], superuser [2] and serverfault [3]. There are potentially also Linux namespaces to consider. There are also some youtube videos that can walk you through the 'ip' command and debugging routes. Start with "debug route linux iproute2" in their search. That's a topic probably too big for HN I think. [1] -... - Source: Hacker News / 11 months ago

• Controlling Swap in Kernel 6.1 (LTS)

  See the link to serverfault.com above, that seems the closest advice so far but too early to tell. Source: about 1 year ago

• i need to delete a file on multiple machines but change security permissions so modify is selected for the everyone ?

  I would but the guys here are a bit lazy so I thought of a script - this is from serverfault.com so I need to change the security descriptor to modify. Source: over 1 year ago

• Devs don’t want to do ops

  Fundamentally, "dev" and "ops" require different skillsets. Dev experience does not translate to ops. An experienced "ops" might be able to rootcause an issue by pattern matching its markers to previous experience. A green "dev" is just that, green, and will usually operate with the handicap of a huge learning curve ahead. Sites like https://serverfault.com make it a bit easier to poke around, but are not a... - Source: Hacker News / over 1 year ago

• The most useless website in the history of mankind

  Well, there is https://serverfault.com/ for that, which uses the same stackexchange engine. Source: almost 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago