Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Selina should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
🙏✨ Beyond HostelWorld, a great travel accomodation option could also be https://selina.com. Source: about 1 year ago
Hey everyone, I am planning on making use of my remote gig in the fall of 2023 after I graduate the May before, and am thinking of starting in Mancora Peru. I have spent quite a bit of time on selina.com looking at their hostels, and they have one there, and they look pretty sweet. Not to mention their co-work space would be useful. Monthly airbnb's seem to be cheaper though and there shouldn't the headache of... Source: over 1 year ago
Selina hotel chain has acquired them and they use their hotels and coworking spaces to host Remote Year participants (except in countries where Selina is not present). Source: almost 2 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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