Software Alternatives & Reviews

Screencast-O-Matic VS Intercom

Compare Screencast-O-Matic VS Intercom and see what are their differences

Screencast-O-Matic logo Screencast-O-Matic

Free version Records up to 15 minutes, premium is $15/year.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Screencast-O-Matic Landing page
    Landing page //
    2023-09-15
  • Intercom Landing page
    Landing page //
    2023-07-05

Screencast-O-Matic videos

Is Screencast-O-Matic worth it?

More videos:

  • Review - Screencast-O-Matic Review | Screen Recording Software | Pearl Lemon Reviews
  • Tutorial - Screencast-O-Matic Video Tutorial: How I Make My Tutorials

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Screencast-O-Matic and Intercom)
Screen Recording
100 100%
0% 0
Customer Support
0 0%
100% 100
Screenshot Annotation
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Screencast-O-Matic and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Screencast-O-Matic and Intercom

Screencast-O-Matic Reviews

The 5 Most Recommended Free Screen Recording Softwares
Screencast-O-Matic is the last screen recorder and editor introduced in this article. It also supports recording camera, screen, and sound. It's a pity that the app doesn't support HD recording. It has options to record in 800x600, 640x480, and other standard resolutions.
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
Screencast-O-Matic is a screen recording tool that can be used on all platforms. It's also relatively simple to use, and you can record your screen with just a few clicks. Entire screen or specific areas are supported, and webcam and narration or microphone audio can also be added.
Best 5 free online screen recorders with webcam for Chrome
Click "Start up Free Voice Recorder" on Screencast-O-Matic. Like Geekersoft, you'll be prompted to download and install a small launcher, and you can start recording by simply clicking the red button to complete the installation. It can capture microphone audio, screen, webcam from your Chrome browser.
10 Best free screen recorder for mac no watermark
Screencast-O-Matic for Mac is also a watermark-free online screen recording software, and you can use it to record your screen anytime, anywhere. Before proceeding you need to install the launcher on your device.
Best Screen Recorder For PC In 2022
Additional features of Screencast-O-Matic include the ability to edit computer audio and synchronise recording with video footage.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Intercom might be a bit more popular than Screencast-O-Matic. We know about 6 links to it since March 2021 and only 6 links to Screencast-O-Matic. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Screencast-O-Matic mentions (6)

  • Looking for open source/self hosted interactive video demo to showcase product alternative to Arcade
    A web search for open source screen recorder is a good starting point, but I like a low priced product/service: Https://screencast-o-matic.com/. Source: over 1 year ago
  • I really wish they would put the topic of discussion when you’ve accepted a live interview
    Pro tip: Use Screen O Matic or any screen recording software when taking interview screeners! Source: over 1 year ago
  • How to record video on laptop?
    I also used Screencast-O-Matic (https://screencast-o-matic.com/) but it's paid. It also comes with a simple video editor which helped me a lot back in the day. Source: over 1 year ago
  • Need help with hard drive. 100% active time, quite slow and laggy ect.
    Might be best if you do a screen capture for a few seconds or show. Check out https://screencast-o-matic.com. Can take a video of just your task manager window and share it out. Source: almost 2 years ago
  • 1,731 watching the UK rescue live. Seems kind of low for 190k members.
    It is easy to record your anything on your screen. I've used this web based screen recorder lots of times. https://screencast-o-matic.com/. Source: over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Screencast-O-Matic and Intercom, you can also consider the following products

Camtasia - Camtasia 2018 makes it easy to record your screen and create polished, professional-looking videos.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OBS Studio - Free and open source software for video recording and live streaming for Mac, Windows and Linux.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BandiCam - Bandicam is a screen recording platform built to accommodate the needs of a wide variety of different users.

Drift - A messaging app that helps you grow your business.