SaveMyLeads VS Freshdesk

SaveMyLeads Reviews

1. Marie    

   Head of Marketing at Pricer24 | 5 months ago
   SML helps me not miss potential clients

   SaveMyLeads is a very useful and comfortable service. I have been using it for more than 4 months to transfer leads from Facebook to Discord. Data is not lost during the transfer and arrives on time—after filling out a lead form on the social network. Setting up the integration was easy. Moreover, the developers took care of creating a video tutorial that gives a step-by-step algorithm for setting up. The usability of the interface is also high level. Everything is accessible and understandable.

   👍 Pros:    Reliability of the service, excellent usability of the interface, ease of setup, no errors in data transfer

   👎 Cons:    I didn't notice any cons. everything suits me.
2. Anna    

   Business Development Representative | Marketing Assistant at SDH | 5 months ago
   SML simplifies order processing

   We use this connector to automatically process orders. We connected integrations for the SMS service, CRM and Slack channel. As a result, we received automatic SMS sending to new clients, automatic transfer of all necessary data to the CRM and Slack.

3. Mykhailo    

   Outreacher at AdmixGlobal | 5 months ago
   Good for automation

   We needed a solution to automate the transfer of contacts from Facebook to the GetResponse database. We didn’t want to bother with API integration, so we looked for a suitable no-code service. SaveMyLeads did not disappoint - everything was extremely simple, fast and accessible.

   🏁 Competitors: Zapier

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

SaveMyLeads mentions (0)

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago