Software Alternatives, Accelerators & Startups

Salesforce VS Typeform

Compare Salesforce VS Typeform and see what are their differences

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Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Typeform logo Typeform

Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
  • Salesforce Landing page
    Landing page //
    2022-01-04
  • Typeform Landing page
    Landing page //
    2023-10-11

Typeform

Release Date
2012 January
Startup details
Country
Spain
State
Catalonia
City
Barcelona
Founder(s)
David Okuniev
Employees
100 - 249

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Typeform features and specs

  • User-Friendly Design
    Typeform offers an aesthetically pleasing and intuitive interface, making it easy for users to create and respond to surveys.
  • Interactive Experience
    The platform enhances user engagement through its conversational form style, in which one question is displayed at a time.
  • Customizability
    Typeform provides numerous customization options, allowing users to modify themes, fonts, and colors to match their branding.
  • Integrations
    Typeform integrates with a wide range of third-party apps like Google Sheets, Slack, and Zapier, which helps in automating workflows.
  • Logic Jump
    The platform supports advanced features like 'Logic Jump,' which enables personalized question paths based on previous answers.
  • Analytics
    Typeform offers robust analytics tools to monitor responses and gather insights effectively.

Possible disadvantages of Typeform

  • Cost
    Typeform can be quite expensive compared to other survey tools, especially for users who need advanced features and higher response limits.
  • Response Limitations
    The free version has restricted functionalities and limits the number of responses, which can be a constraint for larger surveys.
  • Load Time
    Forms can sometimes load slowly, which may result in lower completion rates from survey respondents.
  • Learning Curve
    While basic forms are easy to create, mastering more advanced features like Logic Jump and integrations can take some time.
  • Exporting Data
    Export features are limited in the free plan, requiring users to upgrade for more comprehensive data export options.
  • Customer Support
    Some users find customer support to be slow or less helpful, particularly when dealing with complex issues.

Analysis of Salesforce

Overall verdict

  • Salesforce is generally considered a good choice for businesses seeking a robust and flexible CRM solution, though it is important for each organization to evaluate their specific needs and budget before committing.

Why this product is good

  • Salesforce is a leading customer relationship management (CRM) platform known for its comprehensive set of cloud-based tools that help businesses manage their customer data, sales processes, and marketing efforts.
  • It offers scalability, allowing businesses to start with basic functionalities and expand as needed.
  • The platform provides a wide range of integrations and customizations, enabling it to work well with various business applications and workflows.
  • Salesforce has an active user community and strong support networks, making it easier for organizations to adopt and troubleshoot the system.

Recommended for

  • Businesses looking for a scalable and customizable CRM platform.
  • Organizations that require a comprehensive suite of cloud-based sales, service, marketing, and collaboration tools.
  • Companies that want to leverage AI-driven insights and analytics to enhance customer relationships.
  • Enterprises with complex integrations requirements or specific customization needs.

Analysis of Typeform

Overall verdict

  • Typeform is generally considered a good option for users who value design, interactivity, and an intuitive user experience. While it may be priced higher than some other form builders, its features and ease of use often justify the cost.

Why this product is good

  • Typeform is widely regarded as a solid choice for creating engaging and interactive forms, surveys, and quizzes. Its user-friendly interface, beautiful design templates, and flexibility allow users to create highly customized and brand-consistent forms. Additionally, Typeform offers seamless integration with various third-party applications, enhancing its utility for both individuals and businesses.

Recommended for

  • Businesses seeking to collect customer feedback in a visually appealing way.
  • Marketers and researchers looking for customizable and interactive survey tools.
  • Educators and trainers who need to create engaging quizzes and assessments.
  • Anyone who prefers a no-code platform with strong design capabilities.

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Typeform videos

Typeform Review - Beginners to Expert Guide PREVIEW by Bizversity.com

More videos:

  • Review - Typeform Killer On LTD? Maybe not but... Aidaform Review
  • Review - Typeform - Survey and Research Tool for Digital Marketers

Category Popularity

0-100% (relative to Salesforce and Typeform)
CRM
100 100%
0% 0
Form Builder
0 0%
100% 100
Sales
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using Salesforce and Typeform. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce and Typeform

Salesforce Reviews

  1. super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve โ€” The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy โ€” For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.


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Source: mriacrm.com
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Typeform Reviews

Typeform vs. Active Form: How AI-Powered Forms Drive 2x Engagement & Smarter Data (2025)
Typeformโ€™s design-first approach is its strengthโ€”and its weakness. Its one-question-at-a-time flow feels conversational, but letโ€™s not confuse "polished" with "personalized." Youโ€™re still stuck manually programming logic jumps to hide irrelevant questions. If a userโ€™s answer hints theyโ€™re a vegan, Typeform wonโ€™t automatically skip the steakhouse survey questions unless...
Source: activeform.ai
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Source: www.jotform.com
9 Survey Monkey Alternatives for Your 2024 Market Research
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12 Easy Test Maker Alternatives
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Social recommendations and mentions

Based on our record, Salesforce should be more popular than Typeform. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: about 3 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: about 3 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: about 3 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: over 3 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 3 years ago
View more

Typeform mentions (17)

  • How well validate your idea before launching?
    Create a customer survey to collect insight on Typeform. Source: over 3 years ago
  • What are the best tools for conducting (customer) interviews?
    If it's feedback forms, you can simply use https://typeform.com/ and use conditions in the questions (e.g. If the User selected option X, show next question Y, etc.). Source: over 3 years ago
  • Wondering what this type of form is called? I'm assuming it's using JS and not CSS animations. (Remove if not allowed)
    Its from typeform.com and it looks to be their own proprietary code, I couldn't see any specific libraries they were using. Source: almost 4 years ago
  • Has anyone ever heard about fends.co ? Is it legit or its a total scam?
    Not any social medias, not a single review on trustpilot, not a single piece of verifiable information that their thing is legit, nothing. And also the weird thing that I saw is when you go take their survey so they can take your commission, they sent you to a weird โ€typeform.comโ€ link which apparently is a website that allowed them to have a web based platform they can use to create surveys without needing to... Source: almost 4 years ago
  • complex survey / personality test: how to implement?
    What is the best way to implement quite complex, personality surveys into a flutter app? It`d be perfect if I could directly integrate typeform (typeform.com) et al, but haven`t found anything yet, except to embed it in a webpage... Any other ideas? Source: about 4 years ago
View more

What are some alternatives?

When comparing Salesforce and Typeform, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Google Forms - Simple web forms from Google.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Jotform - Free Online Form Builder & Form Creator