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Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Salesforce

Salesforce Reviews and Details

This page is designed to help you find out whether Salesforce is good and if it is the right choice for you.

Screenshots and images

  • Salesforce Landing page
    Landing page //
    2022-01-04

Features & Specs

  1. Customizability

    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.

  2. Comprehensive Suite

    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.

  3. Third-Party Integrations

    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.

  4. User Community and Support

    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.

  5. Scalability

    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

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Videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

HubSpot vs. Salesforce

Salesforce CRM - Detailed Review of The CRM Giant (2019)

Reviews

  1. User avatar
    andreewikk
     
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.

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Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Salesforce and what they use it for.
  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: about 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: about 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: about 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: over 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 2 years ago
  • The owner of the company I work at just asked me about encryption keys… and I have no idea how to answer.
    I would ask what compliance regulations specifically they need to adhere to and then look to salesforce.com for relevant docs per that spec to show Owner. If its HIPAA (healthcare) or another variation of industry, you probably have very specific rules that salesforce will have specific documentation to say if they do or don't have options for complying with that. Regulations may require 128 bit, or 256 bit etc. Source: over 2 years ago
  • Bored Berkeley Freshman, AMA
    UCSF is a great research facility and great for pre-med research. Well funded by salesforce.com. Source: over 2 years ago
  • Is this email from Facebook real or spam?
    I have to assume that is your account. The email is from salesforce.com address and not Facebook. Source: over 2 years ago
  • Salesforce.com does not respect block for popup blocking, anything I can do?
    As such, every single time I log into Salesforce I get a popup showing me "50 Reminders" which is a normal pop up window. In the site settings I have the site blocked (companyname.my.salesforce.com). Additionally I have salesforce.com blocked, my.salesforce.com, etc, and this matches the URL on the popup. Source: over 2 years ago
  • Is this legit?
    It does have "salesforce.com" at the end, but I would think it would say something like Activision Support before the @ and not "car_email_service". Source: over 2 years ago
  • DKIM - Issue with salesforce trying to send an email on my company's behalf
    Since Salesforce supports DKIM, verifying DKIM is properly set up is the first step. The next is checking whether DMARC is set to strict or relaxed. Then, it's possible you might want to update SPF but not guaranteed. SPF only affects the envelope FROM and not the Header From. If salesforce is already sending FROM their salesforce.com domain, changing your SPF won't affect your deliverability. (As the one... Source: almost 3 years ago
  • Attention Bloggers! Ask Your Questions In This Thread - Biweekly #105
    Technical blogs about salesforce.com. These blogs originate from deep expertise about the subject matter. Source: almost 3 years ago
  • From Zero to an Employed SalesForce Admin (Help)
    Edit: Also, sign up for a Dev Org on salesforce.com. Source: almost 3 years ago
  • Developers Should Deploy Their Own Code
    In a startup you might tune this gatekeeper to something more lazy faire -- but salesforce.com might care more about limiting security bugs than having new features released. Source: almost 3 years ago
  • Transferable Skills > Salesforce
    Good article, wasn't expecting a link to salesforce.com... Are you Jonathan? Way to spread the good news and it's very helpful for newb's in my opinion. People seem to just need the littlest bit of encouragement to tap into some of the skills you mentioned and I think the article can help open that up for them a bit. Source: almost 3 years ago
  • What is the difference between Email marketing and CRM?
    Unlike Email Marketing, CRM stands for Customer Relationship Management. A CRM system is software designed to manage customer relationships. It helps companies keep track of their current customers and potential customers. CRM systems allow companies to send targeted messages to their existing and prospective customers. These messages can be sent via email, text message, phone call, social media posts, etc.... Source: almost 3 years ago
  • Help with Marriott Platinum Challenge - available to salesforce.com employees
    I need help from someone with an salesforce.com email address, I want to signup for Marriott's platinum challenge. If you think you can help, please send me a message. Thank you! Source: almost 3 years ago
  • NDAs to talk about experience?
    Where is the internal website? salesforce.com or concierge? Source: about 3 years ago
  • Can I make AHK click on a specific part on a webpage?
    I want to make an AHK script that clicks and accepts calls from salesforce.com I tried doing it with the coordinates of the mouse but it's not accurate. Is there a way to make it navigate to the button element itself on the webpage? Source: about 3 years ago
  • SaaS Application Access Creates Security Concerns
    Software as a Service (SaaS) applications have transformed businesses over the last decade with enormous value. The pandemic forced many businesses to migrate employees from office or desktop-based applications to SaaS cloud-based ones. These SaaS apps include anything from office software to powerful communications tools. Some of the most popular business apps available include Salesforce, Google Workspace,... Source: about 3 years ago
  • I need some career guidance.. currently working in administration
    Look into https://salesforce.com There is huge growth in IT due to the pandemic, and if you have skill in the Salesforce platform you can pretty much name your price. They have a significant footprint in Australia and it's only getting bigger. They also have free, online learning which can get you started. Source: about 3 years ago

Summary of the public mentions of Salesforce

Salesforce, established in 1999, has fundamentally shaped the Customer Relationship Management (CRM) landscape, establishing itself as a front-runner with a commanding 19.6% of the global CRM market. Known for offering a robust and integrated platform, Salesforce caters to sales, marketing, IT, support, and eCommerce needs, providing businesses a unified system for leveraging customer data to enhance user experience and streamline processes.

Public perception of Salesforce is largely favorable, emphasizing its industry-leading position and comprehensive capabilities. Users appreciate the platform's scalability, which allows it to adapt seamlessly to business growth, providing flexibility in managing workflows and customer data effectively. Additionally, the platform's security features are often highlighted, ensuring data protection, a critical factor in today's digital environment.

Salesforce's pricing model, however, is a point of contention. Its cost is relatively high compared to its competitors like Zoho CRM, Pipedrive, and Freshsales CRM, making it less accessible for smaller businesses or those with budget constraints. Nonetheless, it remains popular among companies with substantial budgets that prioritize integrated business applications capable of handling extensive operations.

The platform’s versatility is evident in its offerings across various domains. Salesforce's cloud apps, touted for their efficiency, make it a cost-effective solution for many businesses. Meanwhile, its AI-powered analytics tool, Einstein Analytics, allows businesses to manage and predict outcomes, providing deeper insights and facilitating better decision-making.

Despite its strengths, some users report usability issues, particularly when comparing Salesforce to competitors like Pipedrive, known for its straightforward interface and efficiency. Others point out the necessity for additional integrations for optimal performance, which can complicate deployment.

Salesforce constantly evolves, incorporating tools like ExactTarget—part of the Salesforce Marketing Cloud—for email marketing automation. This acquisition has bolstered its services for medium and large enterprises focusing on scaling marketing efforts.

In recent discussions online, Salesforce's role as a significant SaaS application is acknowledged. The shift towards cloud-based solutions, accelerated by the COVID-19 pandemic, underscores its importance in modern business operations. Salesforce is often mentioned alongside other major SaaS applications like Google Workspace and Microsoft O365, illustrating its integral role in digital business transformation.

The platform also offers extensive learning opportunities, making it an appealing career investment for IT professionals seeking to capitalize on the growing demand for Salesforce skills. Its expanding presence, notably in regions like Australia, further attests to its enduring influence and prospective growth.

In summary, while Salesforce's premium pricing and complexity might deter some smaller organizations, its comprehensive features, scalability, and security make it a go-to solution for many large enterprises aiming to optimize their CRM strategy. The platform's legacy and continuous innovation render it a pivotal component of the modern business software ecosystem.

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Salesforce discussion

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  1. TLinky avatar
    TLinky
    · over 1 year ago
    · Reply

    Great product for business owners.

Is Salesforce good? This is an informative page that will help you find out. Moreover, you can review and discuss Salesforce here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.