RF-SMART is a WMS solution that is a global leader in barcoding and mobile inventory management for Warehousing, Wholesale Distribution, Manufacturing, Retail & eCommerce. Leveraging barcodes and data collection technology, RF-SMART automates business processes so the production, movement, management and fulfillment of inventory is fast and accurate. RF-SMART integrates directly with ERPs as a WMS for NetSuite and inventory management for Oracle Cloud SCM.
Our inventory management solutions provide real-time visibility into your operations. As a mobile scanning Warehouse Management System (WMS), RF-SMART gives you full traceability from the receiving process all the way through delivery. A Built-for-NetSuite solution, RF-SMART is an industry-leading product that meets Oracle NetSuite's highest standard for SuiteApp Solutions. Over 1,500 customers are using our 70+ Built-for-NetSuite functions and advanced modules to mobilize warehouse and production processes and make their operations more efficient.
RF-SMART is also the #1 Brand of Inventory Management for Oracle SCM Cloud Users. It is the first SCM application approved for the Oracle Cloud Marketplace, as well as SOC 2 ® and HIPAA compliant.
RF-SMART's answer
Since 1982, RF-SMART has provided an extensive array of supply chain expertise that is used in the development, implementation, and support of their software and hardware solutions. RF-SMART provides customers with the ability to improve their inventory control and prepare their supply chain processes for long-lasting success from receiving to shipping.
RF-SMART's answer
RF-SMART has helped 2,000+ companies optimize their warehouse operations from labeling and barcoding to cycle counting and shipping. With solutions built specifically for four ERPs, including Oracle Cloud and NetSuite, their team has over 40 years of consultative experience to back their award-winning inventory functionality.
RF-SMART's answer
RF-SMART serves a wide variety manufacturing, distribution, healthcare, and retail companies on Oracle Cloud and NetSuite.
RF-SMART's answer
Founded in 1982, RF-SMART is privately owned and operated. In over 40 years of operation, its team of global supply chain experts has helped over 2,000 customers find supply chain success through hardware, software, and support solutions.
RF-SMART's answer
Some RF-SMART customers you may be familiar with are Smoky Mountain Knife Works, Albanese Candy, BUILT Brands, and Peace Coffee.
RF-SMART's answer
Each RF-SMART solution is purpose built for customers on NetSuite, Oracle Cloud, JD Edwards, and Microsoft AX.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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