Software Alternatives, Accelerators & Startups

Remote.com VS Userback

Compare Remote.com VS Userback and see what are their differences

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Remote.com logo Remote.com

Were creating a new standard in global HR, enabling every business to access better payroll, tax, benefits and compliance solutions.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Remote.com Landing page
    Landing page //
    2023-09-13

Remote helps companies of all sizes employ global teams for a low flat rate. We handle payroll, taxes, benefits, options, and compliance in countries around the world. With legal and HR experts in every country, Remote offers an easy-to-use solution for your global team while providing the strongest protections for your intellectual property. Whether you want to establish a new branch or employ a single person in a different country, Remote's global employment solutions have you covered.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Remote.com

Website
remote.com
$ Details
freemium $299.0 / Annually
Platforms
Web Browser Google Chrome Safari
Release Date
2019 June
Startup details
Country
United States
State
California
Founder(s)
Job van der Voort
Employees
100 - 249

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Remote.com features and specs

  • Contractor Management
    Onboard contractors quickly and safely with localized contracts
  • Contractor Management
    Pay contractors on time in their local currency with zero exchange fees
  • Contractor Management
    Manage all employment documents in our secure platform
  • Contractor Management
    Automatically generate 1099s for US contractors
  • Employer of Record
    Onboard, pay, and manage contractors and employees in one secure platform
  • Employer Of Record
    Competitive benefits packages tailored to each country
  • Employer of Record
    Get support from local HR and legal experts, no third-party delays
  • Payroll Management
    Consolidate payroll processing across multiple countries
  • Payroll
    Ensure compliance with ever-changing local payroll regulations
  • Payroll
    Reduce costs by centralizing payroll management

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Remote.com

Overall verdict

  • Remote.com is considered a good solution for companies aiming to streamline and simplify the complexities involved with global remote hiring and employment. However, its effectiveness can depend on the specific needs of a company, budget allocations, and the locations of the employees.

Why this product is good

  • Remote.com is a platform designed for managing global remote employment, which offers services such as global payroll, benefits management, taxes, compliance, and more. It is especially beneficial for companies looking to hire international talent without needing to set up local entities. The platform handles complex employment issues and legal requirements, making it easier for employers to manage remote teams across different countries.

Recommended for

  • Businesses looking to hire and manage employees in multiple countries
  • Companies that want to ensure compliance with local employment laws and regulations
  • Organizations seeking to provide competitive benefits packages to a global workforce
  • Startups and small to medium-sized enterprises that need a cost-effective way to expand their global reach

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Remote.com videos

Remote Overview

More videos:

  • Demo - Contractor Management
  • Review - A Remote.com Review
  • Tutorial - Remote.com Account Setup | Remote Full Tutorial | Remote HR

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Remote.com and Userback)
Hiring And Recruitment
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Job Boards
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Remote.com and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Remote.com and Userback

Remote.com Reviews

Top 8 Deel Competitors & Alternatives in 2025
Remote is a comprehensive global HR platform that enables companies to hire employees, pay, and manage international employees and contractors across 180+ countries. The platform specializes in employer of record services, global payroll management, and contractor payments through a unified platform.
Source: www.wisemonk.io
Top 16 Remote Job Boards to Help You Hire Faster
Remote.com is a versatile platform that simplifies the process of hiring full-time remote employees worldwide. The platform offers a range of HR solutions, including payroll management, compliance, and global hiring tools, all built around remote work.
Best Paylocity Competitors & Alternatives in 2024
Remote is a global HR platform that offers payroll, among other solutions like international employment, contractor management, HRIS, etc. In fact, in 2023, the company launched its โ€œRemote Global Payroll,โ€ a product that simplifies payroll management for entities in several countries, providing features such as entity and team management, payroll calculation review, and...

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Remote.com seems to be a lot more popular than Userback. While we know about 147 links to Remote.com, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remote.com mentions (147)

  • How do I hire and pay EU developers?
    Some options include payment through a system like remote.com, direct payment of the whole gross salary to employee's private account (employee would pay their personal tax - not sure if possible in all countries) or the employee can register a company (usually he/she would be the only employee) and you would do a B2B payment of the gross salary to their business account. Source: over 2 years ago
  • Has anyone successfully had a visa approved via Remote.com in Spain (probably via highly skilled worker visa)
    I'm currently exploring visa options to live and work in Spain. One option I have is via a new job, the company in question has no legal entity in Spain and instead uses Remote.com but my lawyer has some reservations about this kind of umbrella arrangement being accepted by immigration. Source: over 2 years ago
  • Remote Debuts New Platform to Power Global-First Business Growth
    Remote, the leader in building, managing, and supporting globally distributed workforces, today announced its vision to help companies and individuals fully realize the benefits of the global economy. Remoteโ€™s Global HR Platform encompasses a suite of integrated products to meet the growing demand for a unified and globally compliant HR system that supports the full end-to-end employment lifecycle. Source: almost 3 years ago
  • Problem with Thailand EoRs for Devs? How did you resolve it ?
    Is this the rule or are there EORs that work with flat fees in Thailand? An example of that would be something like remote.com where you pay around 600 USD per month for their services. Source: almost 3 years ago
  • How hard it is to get an IT job in a foreign country?
    It's essentially more like running a business and less like being an employee. Unless you're hired as an employee through something like remote.com, then you do have a safety net and they have to comply with various stuff. Source: about 3 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Remote.com and Userback, you can also consider the following products

Deel - Deel is the people platform built to help you hire, manage, and pay anyone, anywhere.

Marker.io - Visual feedback and bug reporting tool for websites

Remote OK - The biggest remote job board on the web

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

WeWorkRemotely - Find the most qualified people in the most unexpected places: Hire remote! We Work Remotely is the best place to find and list remote jobs that aren't restricted by commutes or a particular geographic area. Browse thousands of remote work jobs today.

BugHerd - BugHerd: The Website Feedback Tool for Agencies