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Refiner VS forms.app

Compare Refiner VS forms.app and see what are their differences

Refiner

Customer Feedback Surveys For SaaS

Rating
0 reviews
Pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses)
Alternatives Is it good?
forms.app

forms.app is an easy-to-use online form builder designed for teams. forms.app offers an easy way to create high-quality online forms, invite unlimited team members, and collect unlimited responses.

Rating
5.0 · 1 review
Pricing
Freemium $29 / Monthly (Unlimited responses, Unlimited members, 10 GB storage)
Alternatives Is it good?
FlexiQuiz
FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun. sponsored

Which is more popular?

Customer Feedback popularity
100% vs 0%
alternatives listed
149 vs 195

Base details

Website, pricing, platforms and company facts side by side.

Refiner
forms.app
Website refiner.io forms.app
Pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses) Official pricing
Freemium $29 / Monthly (Unlimited responses, Unlimited members, 10 GB storage) Official pricing
Platforms
Web
Web Browser Windows Android iOS +2
Company 2020 Startup from the United Kingdom · 2018
Listed in
Customer Feedback Survey Tools Forms And Surveys User Feedback +1
Form Builder Forms And Surveys Data Collection Survey Tools Online Surveys Survey Panel Employee Survey Quiz Maker Polls And Quizzes +6

About Refiner and forms.app

In their own words, as submitted to SaaSHub.

Refiner
forms.app

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals. Profile your users, measure customer satisfaction (NPS + CSAT) or research what to...

Read more about Refiner

forms.app is a flexible form builder application designed for teams to create any type of online form with no coding. It stands out with its super user-friendly interface, unlimited team members, and unlimited form responses, even on its free plan. In addition to online forms, forms.app offers an...

Read more about forms.app

Features and specs

What each product offers, as listed by its team.

Refiner 6 features
forms.app 14 features
  • Free to use
  • Integrations
    Zapier, Segment, Webhooks, Slack
  • Popup Survey
  • On-Page Survey
  • NPS Widget
  • Customer Feedback Widget
  • User-Friendly Interface
    forms.app is a free drag-and-drop form builder with a clean and intuitive interface. It eliminates the learning curve and makes it easy for users to create and manage forms without needing technical expertise.
  • Responsive Form Design
    Forms created on forms.app offer a smooth experience and are optimized for both desktop and mobile devices, ensuring accessibility for respondents on different platforms.
  • Flexible Customization Options
    The platform offers a variety of customization settings, allowing users to tailor forms to match their brand's look and feel with ease.
  • Integration Capabilities
    forms.app has native integrations with many popular applications, enabling seamless data transfer and automation within existing workflows. It also has a integration with Zapier for advanced workflows.
  • Data Security
    The platform employs robust security measures to ensure that form responses and user data are protected from unauthorized access and breaches.
  • AI Form Generator
    forms.app has many AI features to make form creation easier. It is possible to create forms by writing a prompt, importing a form from another source, uploading a file, or selecting a template.
  • Custom PDF Generation from Responses
    In addition to csv and xlsx export options, forms.app allows users to create customized PDF templates and export their responses as a customized PDF file.
  • Multi-lingual Forms
    The platform lets users to add multiple language variations of the same form. The respondents can select their preferred language within the first page of the form.
  • Team Collaboration
    Users can create folders to group forms and invite team members with granular permissions.
  • Conditional Logic
    forms.app is a conditional logic form builder that lets users hide or show questions based on respondents' answers.
  • Auto-scoring
    forms.app has a feature called "Calculator" that allows users to assign points to answers to show scores and custom ending messages.
  • Multi-page Forms
    forms.app has a step-view layout to show questions step by step and list view to show questions in a list. With the list view, users can add page breaks to create multi-page forms.
  • Drop-off analytics
    forms.app users know where people drop-off from the form and make tweaks to increase conversions.
  • Partial responses
    Users can see partial answers of people and prompt them to return and complete their forms.

Analysis

An editorial look at what each product does well and who it suits.

Refiner
forms.app

Overall verdict

  • Refiner is a reliable and versatile solution for businesses that need detailed customer feedback and data analysis to inform their decisions. It is particularly beneficial for companies that prioritize user experience and need actionable insights into customer sentiments.

Why this product is good

  • Refiner (refiner.io) is considered a good tool because it provides a robust suite of features for gathering customer feedback and insights. It offers customizable surveys, advanced targeting options, and integration with various platforms, making it highly effective for businesses looking to enhance their product development and customer satisfaction strategies.

Recommended for

  • Product managers seeking customer feedback for product improvements
  • Marketing teams looking to understand customer preferences and behaviors
  • Startups in need of efficient tools for collecting and analyzing user feedback
  • Businesses that require integration capabilities with other platforms and tools

No analysis of forms.app yet.

Videos

Walkthroughs and reviews on video.

Refiner 3 videos + Add
forms.app 1 video + Add

The Ultimate Laneige Cream Skin Refiner Review

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forms app: Create online forms effortlessly!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Refiner
forms.app
100% 100%
Customer Feedback
0% 0%
0% 0%
Form Builder
100% 100%
34% 34%
Forms And Surveys
66% 66%
42% 42%
Surveys
58% 58%

Questions & Answers

As answered by people managing Refiner and forms.app.

What makes your product unique?

forms.app's answer:

forms.app stands out by offering unlimited team members, unlimited responses, and all 30+ form fields on its free plan. It has powerful features, a clean interface, a smooth form-filling experience, and accessibility. forms.app is the whole package that teams can use for free.

Why should a person choose your product over its competitors?

forms.app's answer:

  • forms.app is easier to use than other form builders and offers unlimited seats and form responses.
  • forms.app offers both one-at-a-time and list view layouts.
  • forms created with forms.app offers a better form-filling experience, thus getting more responses.
  • The platform is secure and has a robust infrastructure: for example, you can collect up to 100k responses per month without requiring a custom plan.
  • It has the most generous and complete free plan that allows unlimited form responses and team members, while some other form builders offer neither, even in their paid plans.
  • forms.app has integrated AI features, such as AI form generator, AI form importer, AI question helper, AI choice generator, AI insights, and AI response translations.

User comments

Share your experience with using Refiner and forms.app. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Refiner no reviews yet
forms.app 5.0 · 1 review

We have no reviews of Refiner yet. Be the first one to post

  • Best form tool we’ve tried so far
    SaaSHub review
    · Mar 2026

    We needed professional-looking forms for our events and for getting inquiries. After trying many tools, we decided on forms.app. It is way easier to create forms, and we find it the best form tool in terms of...

  • 27 Best Typeform Alternatives In 2022 (Free & Paid)
    marketsplash.com · Aug 2022

    forms.app also has an easy-to-use interface, so even users who haven’t created forms before can use the advanced features of forms.app. With forms.app, sharing forms is pretty easy, and users can embed forms on their...

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