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Refiner VS ClientZen

Compare Refiner VS ClientZen and see what are their differences

Refiner

Customer Feedback Surveys For SaaS

Rating
0 reviews
Pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses)
Alternatives Is it good?
ClientZen

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Rating
0 reviews
Pricing
Freemium Free trial €190 / Monthly
Alternatives Is it good?
Grapple
Do-It-Yourself Data Analytics & Business Intelligence, Powered by AI sponsored

Which is more popular?

Based on our record, ClientZen seems to be more popular. It has been mentioned 1 time since March 2021.

social mentions
0 vs 1
Customer Feedback popularity
61% vs 39%
alternatives listed
149 vs 72

Base details

Website, pricing, platforms and company facts side by side.

Refiner
ClientZen
Website refiner.io clientzen.io
Pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses) Official pricing
Freemium Free trial €190 / Monthly Official pricing
Platforms
Web
Zendesk Intercom Hubspot Slack Drift G2 Typeform Trustpilot +5
Company 2020 Startup from Romania · 1 - 9 employees · 2022
Listed in
Customer Feedback Survey Tools Forms And Surveys User Feedback +1
Customer Feedback User Feedback Productivity Project Management Customer Experience Management Customer Support Automation CX Analytics Data Analytics +5

About Refiner and ClientZen

In their own words, as submitted to SaaSHub.

Refiner
ClientZen

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals. Profile your users, measure customer satisfaction (NPS + CSAT) or research what to...

Read more about Refiner

No description of ClientZen yet.

Features and specs

What each product offers, as listed by its team.

Refiner 6 features
ClientZen 4 features
  • Free to use
  • Integrations
    Zapier, Segment, Webhooks, Slack
  • Popup Survey
  • On-Page Survey
  • NPS Widget
  • Customer Feedback Widget
  • Automated feedback analysis
    ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
  • Accurate insights
    ClientZen gives you the contact reasons, recurring issues, main questions, and top feature requests.
  • Instant answers with Mantra AI
    Mantra AI gives quick, meaningful answers on specific customer experience topics.
  • Real time monitoring
    ClientZen shows feedback trends, detects anomalies (feedback spikes), and sends personalized notifications.

Analysis

An editorial look at what each product does well and who it suits.

Refiner
ClientZen

Overall verdict

  • Refiner is a reliable and versatile solution for businesses that need detailed customer feedback and data analysis to inform their decisions. It is particularly beneficial for companies that prioritize user experience and need actionable insights into customer sentiments.

Why this product is good

  • Refiner (refiner.io) is considered a good tool because it provides a robust suite of features for gathering customer feedback and insights. It offers customizable surveys, advanced targeting options, and integration with various platforms, making it highly effective for businesses looking to enhance their product development and customer satisfaction strategies.

Recommended for

  • Product managers seeking customer feedback for product improvements
  • Marketing teams looking to understand customer preferences and behaviors
  • Startups in need of efficient tools for collecting and analyzing user feedback
  • Businesses that require integration capabilities with other platforms and tools

No analysis of ClientZen yet.

Videos

Walkthroughs and reviews on video.

Refiner 3 videos + Add
ClientZen 1 video + Add

The Ultimate Laneige Cream Skin Refiner Review

More videos

  • - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • - LANEIGE - Cream Skin Refiner (Review)

ClientZen - Demo Nights Pitches - Bucharest online edition, 7 May 2020

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Refiner
ClientZen
61% 61%
Customer Feedback
39% 39%
100% 100%
Forms And Surveys
0% 0%
65% 65%
User Feedback
35% 35%
100% 100%
Surveys
0% 0%

User comments

Share your experience with using Refiner and ClientZen. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Refiner 0 mentions
ClientZen 1 mention

Tracking Refiner since Mar 2021.

  • How do you define product sense?
    I recently got into VoC and sentiment analysis; I had never heard of this before, and I thought to try it. I'm still new to this, but so far helped me a lot in my product roadmap, prioritizing tasks, and I have also seen some improvement... Source: about 3 years ago

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