Software Alternatives, Accelerators & Startups

Reamaze VS Split Fee

Compare Reamaze VS Split Fee and see what are their differences

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Reamaze logo Reamaze

Helpdesk, live chat, and customer messaging platform designed to help your online business amaze customers.

Split Fee logo Split Fee

Split Fee connects UK recruitment agencies to collaborate on permanent placements. Share candidates and vacancies, match automatically, and split the fee.
  • Reamaze Landing page
    Landing page //
    2023-09-21

Re:amaze is a complete customer service and helpdesk platform with all the tools you need to efficiently manage and deliver awesome experiences. Thousands of brands around the world use Re:amaze to help customers on a daily basis using our email, social media, live chat, SMS, VOIP, and FAQ knowledge base features.

With over 800 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce, Re:amaze is the winner of G2 Crowdโ€™s Top Performer, Leadership, and Best Experience Awards 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100 in 2018.

Re:amaze

  • Split Fee Login screen
    Login screen //
    2026-03-16
  • Split Fee Dashboard page
    Dashboard page //
    2026-03-16

Split Fee is a platform for UK recruitment agencies to collaborate on permanent placements.

Every agency has candidates they can't place and vacancies they can't fill. Another agency almost certainly has what you need โ€” but finding them, trusting them, and making the collaboration work has always been the hard part.

Split Fee solves this. Post your candidates and vacancies to the platform. Our matching algorithm finds opportunities across every agency on the network โ€” by skills, location, salary, and seniority. Candidate and client data stays anonymised until both sides agree to work together. When a placement is made, we handle the fee split and invoicing automatically.

No more posting in social media groups and hoping someone replies. No more sharing candidate details with strangers on trust alone. No more chasing invoices from agencies you barely know.

45% for you. 45% for them. 10% platform fee โ€” only when a placement is made.

Half of a placement fee is infinitely better than none of it.

Reamaze

$ Details
paid Free Trial $20.0 / Monthly
Platforms
Browser Windows Web Mac OSX Linux
Release Date
2012 September

Split Fee

Pricing URL
-
$ Details
freemium ยฃ97.0 / Monthly
Platforms
-
Release Date
2026 March
Startup details
Country
United Kingdom
Founder(s)
Abbie Taylor
Employees
1 - 9

Reamaze features and specs

  • Unified Inbox
    Reamaze provides a unified inbox that consolidates multiple communication channels, such as email, chat, social media, and SMS, making it easier to manage all customer interactions in one place.
  • Automation
    Reamaze offers powerful automation features, including workflows, canned responses, and triggers, which help reduce manual tasks and improve response times.
  • Knowledge Base
    The platform includes a robust knowledge base feature that allows businesses to create and manage self-help articles, reducing the volume of repetitive customer inquiries.
  • Integrations
    Reamaze integrates seamlessly with a variety of third-party applications such as Shopify, Slack, and Zapier, enhancing its functionality and allowing for more complex workflows.
  • Customizable Branding
    Businesses can customize the appearance of the customer interface to match their brand, providing a consistent experience for users.
  • Reporting and Analytics
    The platform includes detailed reporting and analytics tools that provide insights into customer support performance and help identify areas for improvement.
  • Multichannel Support
    Reamaze supports multiple communication channels including live chat, email, social media, and SMS, allowing customers to choose their preferred method of communication.

Possible disadvantages of Reamaze

  • Learning Curve
    Due to its wide range of features and customization options, there can be a steep learning curve for new users.
  • Pricing
    Reamaze's pricing structure may be considered high, especially for small businesses or startups with limited budgets.
  • Mobile App Limitations
    The mobile app lacks some of the functionalities available on the desktop version, which can limit its usability for teams working on the go.
  • Limited Customization for Reports
    While the reporting tools are robust, some users may find the customization options for reports to be limited.
  • Occasional Performance Issues
    Some users have reported occasional performance issues, such as slow loading times or lag, particularly during peak usage periods.
  • Complex Integration Setup
    Setting up integrations with third-party applications can be complex and may require technical expertise, which could be challenging for smaller teams.

Split Fee features and specs

No features have been listed yet.

Analysis of Reamaze

Overall verdict

  • Reamaze is highly recommended for businesses seeking an all-in-one customer support solution. Its user interface, integration capabilities, and automation features make it suitable for businesses of varying sizes, especially those with a significant online presence.

Why this product is good

  • Reamaze is considered a good platform because it offers a comprehensive suite of customer support and business communication tools. It integrates seamlessly with various other platforms, including e-commerce sites like Shopify and BigCommerce. It is user-friendly, providing features like chat support, FAQ management, and social media integration in a unified inbox. Furthermore, it supports automated workflows and chatbots to improve efficiency and customer engagement.

Recommended for

  • E-commerce businesses looking to integrate customer support directly into their platform.
  • Small to medium-sized businesses aiming to streamline communication and support.
  • Companies seeking to reduce manual customer service tasks through automation.
  • Entrepreneurs who need a scalable solution as their business grows.
  • Businesses looking for a cost-effective support platform with flexible pricing options.

Analysis of Split Fee

Overall verdict

  • Split Fee (split-fee.com) appears to be a niche referral/fee-splitting platform aimed at connecting professionalsโ€”likely in real estate, legal, or brokerage-type industriesโ€”to share commissions on referred deals. Without independent reviews or verified track record widely available, it should be approached with due diligence, but the concept itself addresses a real market need for structured referral partnerships.

Why this product is good

  • Provides a structured framework for professionals to formally split fees or commissions on referred business
  • Can help expand referral networks beyond one's immediate contacts or region
  • May reduce disputes over referral agreements by formalizing terms upfront
  • Potentially useful for professionals who receive occasional out-of-market or out-of-expertise leads they want to monetize

Recommended for

  • Real estate agents or brokers looking to refer out-of-area clients
  • Legal or financial professionals wanting to formalize referral fee arrangements
  • Freelancers or consultants who want to monetize leads outside their expertise
  • Small firms seeking to expand reach through partner referral networks

Category Popularity

0-100% (relative to Reamaze and Split Fee)
Customer Support
100 100%
0% 0
Recruitment Solutions
0 0%
100% 100
Help Desk
100 100%
0% 0
Recruitment
0 0%
100% 100

Questions & Answers

As answered by people managing Reamaze and Split Fee.

Which are the primary technologies used for building your product?

Split Fee's answer:

A next-generation serverless platform, built for AWS.

What makes your product unique?

Split Fee's answer:

Split Fee is the first purpose-built platform for split fee recruitment in the UK. Instead of relying on LinkedIn groups, WhatsApp messages, and manual agreements, agencies upload their candidates and vacancies and the platform automatically matches them across agencies.

Candidate identities are revealed gradually; anonymised at first, then progressively disclosed as both sides accept, so agencies can collaborate without the risk of circumvention.

Why should a person choose your product over its competitors?

Split Fee's answer:

Most "split fee networks" are just directories or social groups where agencies post and hope someone responds. Split Fee is an actual matching engine. It scores candidate-vacancy pairs, handles the legal agreements (non-circumvention, self-billing), automates invoicing and fee splits, and manages the entire placement lifecycle from match to payment. Everything that normally requires trust, phone calls, and spreadsheets is handled by the platform.

How would you describe the primary audience of your product?

Split Fee's answer:

UK recruitment agencies; from boutique firms with a handful of consultants to mid-sized agencies with specialist sector coverage. Any agency that has either strong candidates without the right vacancies, or client vacancies they can't fill from their own candidate pool. Split Fee turns those dormant assets into placements.

What's the story behind your product?

Split Fee's answer:

Abbie, our founder, knew that although split fee arrangements have existed in recruitment for decades, the process has always been manual: find a partner agency, negotiate terms, trust them with your candidate data, chase invoices. Most agencies avoid it because the overhead and risk outweigh the reward. Abbie built Split Fee to remove that friction entirely, with automated matching, progressive identity disclosure, built-in legal agreements, and automated billing, making split placements as straightforward as direct ones.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reamaze and Split Fee

Reamaze Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Email doesn't have to be the quickest way for your customers to get their problems solvedโ€”Reamaze can help them get answers right inside your app. Build your help docs in Reamaze, then embed them into your website or app, right along with Reamaze's chat widget. Whenever your customer gets in touch, you can see their account inside your app, and know exactly what they've...
Source: zapier.com

Split Fee Reviews

We have no reviews of Split Fee yet.
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Social recommendations and mentions

Based on our record, Reamaze seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reamaze mentions (1)

  • Ask HN: Who wants to be hired? (May 2021)
    ABOUT: Full-Stack Software Engineer with 9 years of experience working with companies like Shogun (https://getshogun.com) (YCombinator W18), Re:amaze (https://reamaze.com) (Acq. By GoDaddy), Gametime (https://gametime.co), DigitalClipboard (https://digitalclipboard.com), Ministry of Health of Georgia. - Source: Hacker News / over 5 years ago

Split Fee mentions (0)

We have not tracked any mentions of Split Fee yet. Tracking of Split Fee recommendations started around Mar 2026.

What are some alternatives?

When comparing Reamaze and Split Fee, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unbench - Beyond recruitment, Unbench became a dynamic matchmaking platform, efficiently connecting companies with top specialists.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.