React Boilerplate Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

React Boilerplate mentions (9)

• Top 5 React Boilerplates to Know in 2023

  2 React Boilerplate is a reliable and well-designed boilerplate in the Javascript UI Libraries, with 28.2k ratings on GitHub. The super-rich component and font base, together with Redux, Mocha, Redux-Saga, Jest, React Router, PostCSS, and reselect are all included. They support SEO indexing. Concentrating on app development and performance is more than enough. - Source: dev.to / over 1 year ago

• Redux Sagas firing multiple times if injected in different containers

  We are using https://github.com/react-boilerplate/react-boilerplate and have a classic store layout with multiple components. Source: about 2 years ago

• react-boilerplate authentication login page flashes on page reload

  I'm working on an app with a login page and the rest of the pages of the app (should be logged in to view). I'm using react-boilerplate. From this example, I edited my asyncInjectors.js file to have redirectToLogin and redirectToDashboard methods:. Source: about 2 years ago

• Identity Server 4 Social Login for SPA

  I'm working on application using a Web API(asp.net core) and a SPA (react-boilerplate). I'm starting work in user registration/login and one of the requirements is to allow for user to sign in with facebook, google, etc. Source: about 2 years ago

• Open-source Headless CMS built with NestJS & ReactJS with Redux Saga

  Frontend was developed way earlier and where I used https://github.com/react-boilerplate/react-boilerplate. I know it would have been awesome if both projects were in typescript. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago