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raw.githack.com VS Freshdesk

Compare raw.githack.com VS Freshdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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raw.githack.com logo raw.githack.com

raw.githack.com serves raw files from github.com with proper Content-Type headers (like rawgit.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • raw.githack.com Landing page
    Landing page //
    2023-04-27
  • Freshdesk Landing page
    Landing page //
    2022-01-28

raw.githack.com features and specs

  • Easy URL Access
    RawGitHack provides a simple way to serve files directly from public GitHub repositories, making it easy to share static files without additional setup.
  • CDN Support
    The service leverages Content Delivery Networks (CDNs) to ensure fast and reliable access to files, potentially enhancing load times and availability.
  • No Setup Required
    Users can quickly use RawGitHack without needing to configure their own server or hosting, which is convenient for developers needing swift access.
  • Automatic Updates
    Files served through RawGitHack are automatically updated from the GitHub repository, ensuring the latest version is always accessible.

Possible disadvantages of raw.githack.com

  • Limitation on Private Repos
    RawGitHack can only serve files from public repositories, which may be a limitation for projects requiring privacy or restricted access.
  • Potential Reliability Issues
    As a free service, there could be concerns about the long-term availability and reliability, particularly if service demand surpasses capacity.
  • Security Risks
    Exposing raw files directly via a URL may pose security risks, especially if sensitive data or credentials are accidentally included in shared files.
  • Dependency on Third-party
    Relying on a third-party service for file serving introduces dependency, which could be problematic if the service changes its terms or goes down.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

raw.githack.com videos

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Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to raw.githack.com and Freshdesk)

raw.githack.com

Freshdesk

CDN
100 100%
CDN
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Computing
100 100%
Cloud Computing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare raw.githack.com and Freshdesk

raw.githack.com Reviews

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Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Freshdesk might be a bit more popular than raw.githack.com. We know about 12 links to it since March 2021 and only 9 links to raw.githack.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

raw.githack.com mentions (9)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Raw.githack.com — A modern replacement of rawgit.com which simply hosts file using Cloudflare. - Source: dev.to / over 1 year ago
  • JSONPath with Alpine.js CSP build in Postman Visualizer
    Of course, it's nicer to just link files from a CDN, so I created a gist and use https://raw.githack.com/ to serve the file from there. - Source: dev.to / about 3 years ago
  • I'm working on an incremental game, first time I've ever done this, so please leave feedback. I am actively releasing updates.
    It uses raw.githack.com to convert Github HTML code to web format. Source: about 3 years ago
  • Serving an .html file to the internet out from a codeberg repository?
    There's a website called Codeberg that is open source and based in Germany, the site pretty much work as an open source alternative to Github and Gitlab by cooperating the same way as they do with the "Git" program. I've came across some websites like https://gitcdn.link/ and https://raw.githack.com/, but they only work with specific websites and not for Codeberg. Source: over 3 years ago
  • Tag "latest" for the AppImage releases
    Combined with https://raw.githack.com/, this might even make zsync use possible as well! Source: over 3 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing raw.githack.com and Freshdesk, you can also consider the following products

Statically - The free optimization & CDN for images, CSS, JavaScript, and open source.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

jsDelivr - A free, fast, and reliable Open Source CDN for npm and GitHub with the largest network and best performance from all OSS CDNs. Serving 100 billion requests per month.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

RawGit - RawGit serves raw files directly from GitHub with proper content-type headers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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