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RanksPro.io's answer
It's an All-in-One SEO Tool. Affordable pricing Lifetime Plans
As an SEO agency using the ESL Ranks Pro for multiple tasks, primarily keeping a track of daily ranking of our projects, we can confidently recommend it as a complete solution for any SEO professional. We have been using ESL Ranks Pro for several months and its features have greatly benefited our entire process and it has made our teams’ work more effective with less prone to errors.
The rank tracking tool is simple yet powerful and provides accurate rankings for keywords and URLs. We appreciate the additional element that we can track and monitor rankings across different geo-locations.
ESL Ranks Pro's intuitive interface is something that I greatly liked about it. This helped our entire SEO team to adapt to and start using the tool, without any need for much training and guidance. It is incredibly easy to navigate and has easy access to all the features.
Not just for rank tracking, but we use it for multiple purposes including competitor analysis, backlink status, and keyword research. In fact, the tool’s dashboard is a crucial component of our daily workflow and provides all the necessary information in one place.
As a user of ESL Ranks Pro for over a month now, I am simply blown away by its immense value and the numerous benefits it brings to the table. The fact that it includes all the suite of features that an SEO professional want make it one complete tool to use. We have been using it for rank tracking, competitor analysis, keyword research, and site audit.
Rank tracking feature is extensively amazing as it delivers accurate rankings for keywords and URLs. The ability to track and monitor rankings across different geo-locations is a standout feature. And you get to access whole metrics with just a few inputs. The competitive analysis capabilities are also excellent. We observe their progress and identifying trends, which allows us to tweak our strategies to stay ahead of them. The interface is also intuitive, along with a smooth and effortless user experience.
I highly recommend ESL Ranks Pro to anyone seeking a one-stop solution for their online rank tracking and SEO analysis needs.
It’s been two months since we started using ESL Ranks Pro. It has definitely transformed the way we are implementing our SEO and keeping track of progress. Now, we keep an eye on our search result ranking daily, and that too across all the locations we target. It just takes a few minutes. Site analysis using Ranks Pro is one of the most helpful features for us. Earlier, we would keep digging manually to find errors, but we always had something missing. But now, using this tool has allowed my team to analyse every minute factor quickly and effectively.
While we started with a free trial, we have now moved to the Elite version owing to it being a great support for our SEO execs. Functionality wise, the interface and features are simple to work with. Adapting the tool in our process was a breeze. Its accuracy and fast results are definitely highly positive aspects. Keyword research, competitor research, backlink analysis, rank tracking and more; Ranks Pro makes our work easy and smart the same time.
Definitely recommended for any beginner or experienced SEO professional. In fact, non-SEO professionals too can make great use of this tool to help their site’s search performance!
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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