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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Quitter for Mac. We know about 12 links to it since March 2021 and only 10 links to Quitter for Mac. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I suddenly fall into a flow state (rarely but happens) I don’t want to be distracted by new messages in Slack or Telegram. To help me with that I use Quitter to close all such apps after a certain time. - Source: dev.to / 2 months ago
Https://marco.org/apps Quitter for Mac. It’s free and quits or hides your chosen apps after a specified amount of inactivity. Source: 12 months ago
I use Quitter by Marco: https://marco.org/apps I have a few dozen apps set to quit after specific periods of time. This allows me to resume certain apps an hour or more later (VLC, Figma), while others shut down only 10 minutes after I use them (Messages, Calculator). - Source: Hacker News / over 1 year ago
I feel Quitter has more options than this. Source: over 1 year ago
Sounds like Quitter would work, https://marco.org/apps. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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