What does it do? Quality Hive is a built-for-purpose tool for web based agencies to streamline their QA processes and improve overall team happiness and reduce lost staff time throughout the website development flow.

Quality Hive gives you and your client the ability to raise feedback without leaving your website in as little as 3 seconds. This feedback doesn't just contain manually entered information. In addition to the task description populated by the user, your development team will also have access to the below information (dependant on the plan):

• Any javascript errors logged before the user raised the task
• Any browser /OS details such as device size, browser name, browser version etc.
• Automatically captured screenshot
• A pin dropped exactly where the user clicked, visually whilst browsing your site as well as on the Quality Hive platform
• Users can also choose to record a screen recording directly from the widget, allowing for quick and clear communication to the development team.

Why Quality Hive? Quality Hive focuses on making the process as efficient as possible whilst keeping your teams mental wellbeing at the forefront of the product.

According to Stack Overflow's Developer Survey, approximately 15 percent of developers suffer from mental health issues. Quality Hive is here to take the edge off and reduce team stress as much as possible whilst improving the communication for the entire team including the client.

Quality Hive is the first product in the industry to put a full focus on team wellbeing as well as streamlining processes and saving your teams time.

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

• Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
• Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
• Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
• Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.