Software Alternatives & Reviews

Qrvey VS Surfboard

Compare Qrvey VS Surfboard and see what are their differences

Qrvey logo Qrvey

Embedded Analytics built exclusively for SaaS applications.
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Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Qrvey Landing page
    Landing page //
    2023-11-21

Qrvey is the only purpose-built solution for embedded analytics

Designed for external use cases where SaaS companies need to provide their customers with powerful and customizable analytics capabilities.

Qrvey is the only full stack solution that offers all the embedded visualization and self-service analytics tools along with a unified data pipeline that offers a data lake optimized for multi-tenant analytics.

Qrvey's embedded visualizations empower engineering teams to build custom experiences, along with full white labeling and CSS customization options to make Qrvey’s javascript widgets blend seamlessly into a SaaS application. ⋅⋅* Qrvey’s data-driven automation workflows enable the creation of complex workflows based on data triggers, such as conditional logic, nested functions, data write-backs with notification integrations to third party systems such as Slack. ⋅⋅* Qrvey supports natural language querying of data using generative AI to easily spot trends and outliers, augmented analysis capabilities. ⋅⋅* Qrvey also supports pixel perfect reporting to generate printable reports from the same analytics data.

Qrvey simplifies data management by providing a single data pipeline solution featuring a data lake solution that is optimized for multi-tenant analytics. This contains native data connectors and APIs to ingest data in any type from any source, including real-time data with live connections. ⋅⋅* Qrvey’s semantic layer can inherit and map security models from your multi-tenant SaaS application, saving software development teams the hassle of duplicating users and roles. ⋅⋅* Qrvey’s robust API allows you to create data delivery services and managed download functions that go beyond basic exporting.

Qrvey is the only complete software solution for embedded analytics that offers SaaS companies the best of both worlds: flexibility and functionality.

  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Qrvey

Website
qrvey.com
$ Details
paid Free Trial
Platforms
Amazon
Release Date
-

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

Qrvey features and specs

  • Embedded Dashboards: Yes
  • Embedded Dashboard Builders: Yes
  • Embedded Single Charts/Metrics: Yes
  • Embedded Single Chart/Metric Builder: Yes
  • Data Warehouse: Yes
  • ETL: Yes
  • Alerts and Automation: Yes
  • Embedded Pixel-Perfect Reports: Yes
  • Native Multi-Tenant Data Security: Yes
  • Tenant Specific Content Deployment: Yes
  • Prebuilt Data Connectors (Redshift, PostgreSQL, Snowflake, etc): Yes

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Qrvey videos

Qrvey Embedded Analytics Demo

More videos:

  • Demo - Qrvey Intro Video

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Qrvey and Surfboard)
Data Dashboard
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
Development
100 100%
0% 0
Customer Support
0 0%
100% 100

Questions and Answers

As answered by people managing Qrvey and Surfboard.

How would you describe your primary audience?

Qrvey's answer

Product Leaders that include Product Management and Engineering Teams and CEO/CTO/CPOs of B2B SaaS Companies

Why should a person choose your product over its competitors?

Qrvey's answer

Customers choose Qrvey for the following reasons:

  • Built for SaaS companies so that's the only focus
  • Fully embeddable that enables customization of the end user experience
  • Flat rate licensing with unlimited users, dashboards, and deployments to developer environments
  • Highly rated customer success and support

What makes your product unique?

Qrvey's answer

Qrvey's approach to embedded analytics is different. Qrvey combines the best of BI, data warehousing, and data visualization into a single solution built exclusively for SaaS applications.

Qrvey's key features include:

  • 100% Embeddability - Everything is embeddable with JS based components that supports full white labeling so you can create unique analytics experiences within your SaaS application.

  • Data Warehouse included - Visualizations are useless without a scalable data layer built specifically for analytics use cases. Qrvey includes native multi-tenant support so your data is ready for your multi-tenant SaaS application. This includes data syncing and API support that allows for any type of data to be ingested into the Qrvey data layer.

  • Self-Hosted - Deployed to Your AWS Environment. Customers get ultimate control as Qrvey is deployed to their AWS environment inheriting and respecting their security policies. Your data never leaves, but it's ready for analytics now.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Qrvey and Surfboard

Qrvey Reviews

10 Best Big Data Analytics Tools For Reporting In 2022
Qrvey is an embedded analytics platform used for SaaS data, analytics, and automation technologies. You can deploy it right into your pre-existing AWS account in order to visualize your entire data pipeline. Their start-ups package includes specialized support for pre-launch or early-launch companies, like quick installation and launch, serverless analytics scalability,...
Source: theqalead.com
Top 5 Embedded Analytics Tools for Amazon Redshift (Plus 1 Bonus Option)
Qrvey is an embedded analytics and automation tool designed specifically for SaaS applications. It connects directly to AWS and offers an all-in-one platform that includes data collections, analysis, visualizations, automation, and more.
Source: yurbi.com

Surfboard Reviews

We have no reviews of Surfboard yet.
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Social recommendations and mentions

Based on our record, Qrvey seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Qrvey mentions (1)

  • Looking for an embedded report builder solution that doesn't require giving a third-party access to the data
    Since you're on AWS already, check out https://qrvey.com. Source: 5 months ago

Surfboard mentions (0)

We have not tracked any mentions of Surfboard yet. Tracking of Surfboard recommendations started around Apr 2022.

What are some alternatives?

When comparing Qrvey and Surfboard, you can also consider the following products

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Syndigo - Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.