Software Alternatives, Accelerators & Startups

Qonversion VS Userback

Compare Qonversion VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Qonversion logo Qonversion

The subscription data platform for mobile-first companies

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Qonversion Landing page
    Landing page //
    2022-09-19

Cross-platform subscription infrastructure, revenue analytics, engagement automation, and integrations all in one place to help you grow your app faster.

Qonversion allows fast in-app subscription implementation. It provides the back-end infrastructure to validate user receipts and manage cross-platform user access to paid content on your app, so you do not need to build your own server.

Qonversion also provides comprehensive subscription analytics and out-of-the-box integrations with the leading marketing, attribution, and product analytics platforms.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Qonversion

$ Details
freemium
Platforms
iOS Android Web REST API Objective-C Swift Java Browser Mac OSX Cross Platform Cloud Facebook React Native
Release Date
2019 August

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Qonversion features and specs

  • SDKs
    iOS, Android, Flutter, React-Native, Unity, Cordova
  • Automation
    Automate your workflow with subscription and purchase events.
  • Cross-platform
    Subscription infrastructure to manage your in-app purchases in one place.
  • Integrations
    Facebook Ads, Amplitude, Mixpanel, AppsFlyer, Branch, Adjust, OneSignal, MailChimp, Braze
  • Analytics and Reporting
    See what subscriptions drive the most revenue for your app.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Qonversion videos

In App Monetization and In-App Subscription with Qonversion

More videos:

  • Tutorial - Implement iOS In-App Purchases & Subscriptions with Qonversion (Xcode 12, 2021, Swift 5)

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Qonversion and Userback)
SaaS
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Subscriptions
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Qonversion and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Qonversion and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Qonversion should be more popular than Userback. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Qonversion mentions (5)

  • WWDC22 overview: how to integrate and migrate in-app purchases to App Store Server API
    If you still have any questions about the logic behind these updates, please feel free to reach out to us. Qonversion provides a complete cross-platform infrastructure that allows you to make and restore purchases, validate receipts, and provide your app with an accurate subscription status without the need to build your server. - Source: dev.to / about 4 years ago
  • Whatโ€™s new with in-app purchases: WWDC 2022 overview
    We know a thing or two about in-app purchases as Qonversion provides a complete cross-platform infrastructure that allows you to create and restore purchases, validate receipts, and provide your app with an accurate subscription status without the need to build your server. So, If youโ€™d like to learn more about it or have any questions, feel free to ping me in comments here. - Source: dev.to / about 4 years ago
  • The new App Transaction API, Enhancements to StoreKit 2 and other WWDC22 updates for in-app purchases
    Once youโ€™ve implemented in-app purchases, donโ€™t forget to use the analytics tools to measure how much revenue each of your products brings. Qonversion provides a complete infrastructure for in-app purchases and allows you to create and restore purchases, validate receipts, and provide your app with an accurate subscription status without a need to build your own server. If youโ€™d like to learn more on how to set up... - Source: dev.to / about 4 years ago
  • The Ultimate Guide to Subscription Testing on Android
    We hope you successfully tested your subscriptions and didnโ€™t find any bugs. But even if you did, itโ€™s great news to find them before publishing your app. Implementation of subscriptions has never been easy and requires tremendous resources for developing access management logic โ€” there are so many scenarios and use cases. Qonversion significantly simplifies this process by providing you with ready-to-go solutions... - Source: dev.to / about 4 years ago
  • Setting Up Consumable and Non-consumable In-App Purchases
    Before we get started with the creation of consumable and non-consumable purchases, make sure that you already have a Qonversion account and have created your project and register the app. - Source: dev.to / over 4 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Qonversion and Userback, you can also consider the following products

RevenueCat - In-app subscriptions made easy

Marker.io - Visual feedback and bug reporting tool for websites

ChartMogul - Master your recurring revenue. Advanced subscription analytics with one-click.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Adapty - Low-code price personalization for in-app subscriptions

BugHerd - BugHerd: The Website Feedback Tool for Agencies