Software Alternatives & Reviews

Pusher VS Intercom

Compare Pusher VS Intercom and see what are their differences

Pusher logo Pusher

Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Pusher Landing page
    Landing page //
    2023-10-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Pusher videos

Mark Kermode reviews Pusher

More videos:

  • Review - Pusher (1996) - Movie Review
  • Review - Film Recommendations: The Pusher Trilogy

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Pusher and Intercom)
Mobile Push Messaging
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Pusher and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Pusher and Intercom

Pusher Reviews

SignalR Alternatives
Pusher as a signal Alternative comes into the picture when it is simple and has free plans for the fallback of SSE to make the frame and log polling also available to the developers for troubleshooting as well.
Source: www.educba.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Pusher should be more popular than Intercom. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pusher mentions (50)

  • Build a nice Realtime notification with Laravel Jetstream (InertiaJS / Vue 3 stack).
    Now let's push the notification to pusher. First you have to go to Https://pusher.com/ login create an app an get API keys. Then fill them in your .env file. - Source: dev.to / 14 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Pusher.com — Realtime messaging service. Free for up to 100 simultaneous connections and 200,000 messages/day. - Source: dev.to / 3 months ago
  • Chat system sockets vs ajax?
    Another tool is pusher but have a high cost https://pusher.com/. Source: 5 months ago
  • Custom vs. off-the-shelf React web notification systems: Which is better?
    Pusher specializes in realtime WebSockets and offers a straightforward way to integrate realtime features into your React app. It's a reliable choice for apps that need to send notifications based on realtime events. - Source: dev.to / 7 months ago
  • Is this a viable approach to a chat microservice?
    Why are you considering building your own websocket service instead of using something like https://pusher.com/ ? Source: 10 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Pusher and Intercom, you can also consider the following products

Socket.io - Realtime application framework (Node.JS server)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PubNub - PubNub is a real-time messaging system for web and mobile apps that can handle API for all platforms and push messages to any device anywhere in the world in a fraction of a second without having to worry about proxies, firewalls or mobile drop-offs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Drift - A messaging app that helps you grow your business.