PSPP VS Freshdesk

PSPP

PSPP is a free software application for analysis of sampled data.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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2023-06-26

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2022-01-28

SPSS alternative - PSPP

Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

Category Popularity

0-100% (relative to PSPP and Freshdesk)

PSPP

Freshdesk

Technical Computing

100 100%

Technical Computing

0% 0

Customer Support

0 0%

Customer Support

100% 100

Business & Commerce

100 100%

Business & Commerce

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using PSPP and Freshdesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare PSPP and Freshdesk

PSPP Reviews

Free statistics software for Macintosh computers (Macs)

PSPP is unique in cloning an old version of SPSS quite well, making it very familiar to those used to SPSS. It has some nasty bugs and quirks, so JASP and Jamovi may be better options unless you do a lot of data manipulation, or want to have a journal and use syntax. Not having a real Mac user interface makes PSPP painful at times, but it’s probably the best of the bunch for...

Source: www.macstats.org

10 Best Free and Open Source Statistical Analysis Software

GNU PSPP originated as an alternative to SPSS. This free and open source software has high output formatting features. Its fast performance capabilities allow users to process data efficiently quickly. It can perform all functions that are available with IBM SPSS. The exclusive features like importing from Postgres or extracting data from Gnumeric makes it one of the most...

Source: www.goodfirms.co

25 Best Statistical Analysis Software

GNU PSPP is a free, and open-source software for statistical analysis, primarily aimed at researchers and students. It serves as an excellent alternative to the proprietary software, SPSS (Statistical Package for the Social Sciences).

Source: www.scijournal.org

Freshdesk Reviews

Brian Howard

| Owner at BarSight | almost 2 years ago

Does what it says on the box
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

🏁 Competitors: HelpScout, Zendesk

👍 Pros: Straightforward|Free basic plan

👎 Cons: Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat

Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...

Source: tiledesk.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.

Source: www.tidio.com

11 Best Customer Service Software & Apps You Need in 2022

Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.

Source: krisp.ai

10 Best Call Center Software (December 2022)

Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...

Source: www.forbes.com

Top IT Management Software 2021

Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PSPP mentions (0)

We have not tracked any mentions of PSPP yet. Tracking of PSPP recommendations started around Mar 2021.

Freshdesk mentions (12)

Moog support?
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
CMS with ticketing support
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Need help picking a ticketing system
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Beware, read carefully and make conclusions
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
What Ticket Systems do ya'll use?
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

What are some alternatives?

When comparing PSPP and Freshdesk, you can also consider the following products

JASP - JASP, a low fat alternative to SPSS, a delicious alternative to R.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

jamovi - jamovi is a free and open statistical platform which is intuitive to use, and can provide the...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

RStudio - RStudio™ is a new integrated development environment (IDE) for R.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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