ProtonMail
Zoho Mail
Tutanota
Gmail
FastMail
Microsoft Outlook
Thunderbird
Posteo
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
ProtonMail Zoho DeskNo features have been listed yet.
Protonmail is the best secure email solution period, other products in the suite such as ProtonVPN and hopefully soon Drive and Calendar will finally make it the perfect Gsuite alternative.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, ProtonMail seems to be a lot more popular than Zoho Desk. While we know about 414 links to ProtonMail, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You might want to consider getting a domain name of your own and then get email hosting which will allow you to set up your email in the way you want. If you don't want to have to manage and pay for domain name and email hosting, you may try premium email services like Space Email, Proton Mail etc. With then you'll definitely be able to get a username/email address of your choice. Source: 5 months ago
I closed all Proton Mail tabs and navigated to protonmail.com and a cleared out login area was shown. Without checking the "keep me logged in", I entered my credentials and was prompted for my 2FA info. I entered that and it worked. Source: 7 months ago
Can I add my gmail account to my proton mail account so I can send emails and choose betwen my gmail.com email or my protonmail.com email account? Im not talking about the easy switch feature btw. Source: 8 months ago
I hear ProtonMail[1] is good, especially for your needs. [1]: https://protonmail.com/. - Source: Hacker News / 8 months ago
Protonmail.com for my primary, though really, simplelogin.com when I sign up at a site. Source: 10 months ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Tutanota - Get your encrypted mailbox for free.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!