ProProfs Help Desk
Freshdesk
Zendesk
osTicket
HelpScout
UseResponse
Intercom
Front
LightShot
ShareX
Greenshot
Snagit
FastStone Capture
Snipping Tool
PicPick
Shutter
ProProfs Help Desk Software is a customer service tool that enables customer support teams of your organization to track user issues and requests. Only then can they effectively resolve customer-care-related issues. This feature-rich issue tracking software allows online businesses to track all customer issues, queries, requests, and bugs.
The best part about ProProfs Help Desk is its shared inbox feature. With ProProfs Help Desk, your agents can manage all customer-facing inboxes, such as sales@, help@, support@, contact@, and billing@. When an agent has access to customer emails, it becomes easy for them to reassign the message to the right person. Shared inbox makes it possible to gather internal feedback with in-line, internal comments. Agents can also collaborate well with teams. This collaboration leads to faster ticket resolution.
Features:
ProProfs Help Desk LightShotI think this tool really is great for managing customer tickets and resolving them easily. I can prioritize tickets and organize them using labels, making it easy for me to resolve customer questions instantly. It’s also great as I can put notes on tickets to let other agents know what they need to do. Makes it really easy for agents to collaborate.
There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,
Based on our record, LightShot seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Okay...from now on as soon as I see someone that takes hoi4 pics with PHONE I'm gonna give them this... https://app.prntscr.com/en/index.html download this shit and never use your phone to take pics of your monitor... Source: 12 months ago
Https://app.prntscr.com/en/index.html Do yourself a favor and get a screenshot tool and display your freshly crisped ships in full quality. Source: 12 months ago
You can use Lightshot Screenshot in Mac and Windows. Https://app.prntscr.com/en/index.html. Source: about 1 year ago
I came across this tool a few days ago and its pretty awesome so I just wanted to share, im sure there are others out there but for thoes that don't have and could use it's called Farlight. It lets you take a customizable screenshot with a border drag feature and save just the area you want to capture. Before I was using print screen and had to load it in gimp to crop it and scale it to size. Source: about 1 year ago
I highly recommend LightShot for Mac and Windows. It lets you choose which part of the screen to capture and adjust if you messed up; save or clipboard it; and doodle, add arrows, highlight, and add text without having to bring it into Paint first! Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
osTicket - osTicket is a widely-used open source support ticket system.
Snagit - Screen Capture Software for Windows and Mac