ProProfs Help Desk
Freshdesk
Zendesk
osTicket
HelpScout
UseResponse
Intercom
Front
BrowserCat
Microlink
Apify
Scrapy
Scraper API
ScrapeHero
Playwright
Selenium
ProProfs Help Desk Software is a customer service tool that enables customer support teams of your organization to track user issues and requests. Only then can they effectively resolve customer-care-related issues. This feature-rich issue tracking software allows online businesses to track all customer issues, queries, requests, and bugs.
The best part about ProProfs Help Desk is its shared inbox feature. With ProProfs Help Desk, your agents can manage all customer-facing inboxes, such as sales@, help@, support@, contact@, and billing@. When an agent has access to customer emails, it becomes easy for them to reassign the message to the right person. Shared inbox makes it possible to gather internal feedback with in-line, internal comments. Agents can also collaborate well with teams. This collaboration leads to faster ticket resolution.
Features:
Finally, you can develop browser automation without the pain and the cost of deploying a fleet of headless browsers. Connect to BrowserCat, scale globally, and pay only for what you use. Scrape the web, automate your workflows, test your apps, generate beautiful images and pdfs from HTML, give you AI agent web access, and more.
Get started in minutes. Our forever-free plan gives you 1,000 free requests per month.
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BrowserCat's answer:
BrowserCat is built on robust open source technology that's under active development. The star of the show is Playwright, which is our recommended automation library. It's maintained by Microsoft, it officially supports JS, Python, Java, and .NET, and it's fast becoming the industry standard. BrowserCat also supports Puppeteer and numerous unofficial Playwright ports to Go, Rust, PHP, and Ruby.
BrowserCat's answer:
Unlike other headless browser providers, BrowserCat gives you total control over your browser instances for as long as you need them. Leverage the browsers cache, cookies, and storage for bespoke browser automation jobs that truly differentiate your business from the competition.
BrowserCat's answer:
In previous corporate and startup gigs, I faced the challenge of developing robust, fast, and scalable browser automation. Most APIs in the space are too limiting for our needs and they were often incredibly slow. On the other hand, hosting your own headless browser fleet was a pain. I founded BrowserCat to make scaling up browser automation as easy, reliable, and affordable as deploying a serverless function.
BrowserCat's answer:
We primarily serve developers, whether the seek to develop unique browser automation jobs or radically improve the performance of their integration tests. However, we frequently work with management, biz ops, and product leaders to solve problems they can't solve any way but through automation.
BrowserCat's answer:
BrowserCat is built for performance, scalability, stability, and affordability using modern web technologies. Many of our competitors were early to market and compete on entrenchment rather than functionality. Still others are bound by their existing users to continue supporting legacy tech, rather than embrace improved, modern standards. BrowserCat is focused on supporting your for the next ten years, rather than the past ten years.
I think this tool really is great for managing customer tickets and resolving them easily. I can prioritize tickets and organize them using labels, making it easy for me to resolve customer questions instantly. It’s also great as I can put notes on tickets to let other agents know what they need to do. Makes it really easy for agents to collaborate.
There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Microlink - Extract structured data from any website
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Apify - Apify is a web scraping and automation platform that can turn any website into an API.
osTicket - osTicket is a widely-used open source support ticket system.
Scrapy - Scrapy | A Fast and Powerful Scraping and Web Crawling Framework