ProProfs Help Desk
Freshdesk
Zendesk
osTicket
HelpScout
UseResponse
Intercom
Front
Apify
import.io
Octoparse
ParseHub
Scrapy
Bright Data
Zyte
Data Miner
ProProfs Help Desk Software is a customer service tool that enables customer support teams of your organization to track user issues and requests. Only then can they effectively resolve customer-care-related issues. This feature-rich issue tracking software allows online businesses to track all customer issues, queries, requests, and bugs.
The best part about ProProfs Help Desk is its shared inbox feature. With ProProfs Help Desk, your agents can manage all customer-facing inboxes, such as sales@, help@, support@, contact@, and billing@. When an agent has access to customer emails, it becomes easy for them to reassign the message to the right person. Shared inbox makes it possible to gather internal feedback with in-line, internal comments. Agents can also collaborate well with teams. This collaboration leads to faster ticket resolution.
Features:
Apify is a JavaScript & Node.js based data extraction tool for websites that crawls lists of URLs and automates workflows on the web. With Apify you can manage and automatically scale a pool of headless Chrome / Puppeteer instances, maintain queues of URLs to crawl, store crawling results locally or in the cloud, rotate proxies and much more.
ProProfs Help Desk ApifyI think this tool really is great for managing customer tickets and resolving them easily. I can prioritize tickets and organize them using labels, making it easy for me to resolve customer questions instantly. It’s also great as I can put notes on tickets to let other agents know what they need to do. Makes it really easy for agents to collaborate.
There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,
Based on our record, Apify seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
In this article, I will walk you through everything, from crafting your initial scraping script (Actor) using the Apify SDK for TypeScript to deploying it to the Apify Actors Store for seamless data collection, and then, I will show you how to run your deployed Actor on the Apify platform. With Apify, you don't need to be a programming pro to harness the power of web scraping and start gaining insights. - Source: dev.to / 3 months ago
I am surprised nobody mentioned https://apify.com/ and they even offer discount for YC startups as ex-graduate from the YC Combinator program. - Source: Hacker News / 4 months ago
Web Scraping, Data Extraction and Automation · Apify ( https://apify.com/ ). Source: 12 months ago
At this point of the tutorial, I'll take the opportunity to do a bit of self-promotion. I'm the COO of Apify, a cloud platform that helps you develop, run, and maintain your web scrapers easily and efficiently. It comes with tons of features like queue storages and proxies, and it supports Puppeteer without any extra configuration. You can run the above scraper, save results and control everything with a powerful... - Source: dev.to / about 1 year ago
Apify a saas that can be helpful in this situation since you can use its api to call actors from your java code. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
osTicket - osTicket is a widely-used open source support ticket system.
ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.