ProProfs Help Desk
Freshdesk
Zendesk
osTicket
HelpScout
UseResponse
Intercom
Front
BotStar
Chatfuel
ManyChat
Botsify
Telegram bot API
Landbot
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ProProfs Help Desk Software is a customer service tool that enables customer support teams of your organization to track user issues and requests. Only then can they effectively resolve customer-care-related issues. This feature-rich issue tracking software allows online businesses to track all customer issues, queries, requests, and bugs.
The best part about ProProfs Help Desk is its shared inbox feature. With ProProfs Help Desk, your agents can manage all customer-facing inboxes, such as sales@, help@, support@, contact@, and billing@. When an agent has access to customer emails, it becomes easy for them to reassign the message to the right person. Shared inbox makes it possible to gather internal feedback with in-line, internal comments. Agents can also collaborate well with teams. This collaboration leads to faster ticket resolution.
Features:
BotStar is a messaging platform which allows businesses to engage customers online with Live chat and Chatbots. The company was founded in 2016 with headquarter in Singapore, offices in Melbourne, London and Danang.
ProProfs Help Desk BotStarI think this tool really is great for managing customer tickets and resolving them easily. I can prioritize tickets and organize them using labels, making it easy for me to resolve customer questions instantly. It’s also great as I can put notes on tickets to let other agents know what they need to do. Makes it really easy for agents to collaborate.
There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,
I am currently in college and have been using Botstar for over 1 year. For me, learning how to use this platform is quite easy and combined with the promotion, the price is reasonable for students. Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.
Pretty good for my business budget. The application of chatbot has helped me reduce a burden when I no longer have to do the same things over and over again.
It can work as a seller with a smooth conversation with predefined data and collected information.
Based on our record, BotStar seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Take a look at BotStar. Can be set up with a full-page interface. You can use it for basic live chat, or you can create very feature-rich automation flows that integrate directly with your other systems. Source: over 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.
osTicket - osTicket is a widely-used open source support ticket system.
Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.
