BotStar VS Zendesk

BotStar Reviews

1. quannguyen13    

   Freshman at RMIT University | almost 3 years ago
   Good tool to improve personal skills and apply in university project !

   I am currently in college and have been using Botstar for over 1 year. For me, learning how to use this platform is quite easy and combined with the promotion, the price is reasonable for students. Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.

   🏁 Competitors: Chatfuel, Botbanhang

   👍 Pros:    The price of the pro version is good|Dashboards make it easy for me to review, edit, or update.

   👎 Cons:    It would be great if there were more tutorials and examples of complex, advanced flow chatbots to learn from.
2. Laura_Rachael    

   Public Relations Specialist at Fashion Crossover London | almost 3 years ago
   Love it ! Now I have more time, better mood to improve to product & service quality.

   Pretty good for my business budget. The application of chatbot has helped me reduce a burden when I no longer have to do the same things over and over again.

   🏁 Competitors: ManyChat, Botsify

   👍 Pros:    Having average knowledge about coding and intergrations would help you come up with many potential things.|Can create basic calculations from which to calculate money, total bill.

   👎 Cons:    Need more example of advance tool like api or coding stuff.
3. Eric Phan    

   Marketing at Keuka College | almost 3 years ago
   That is a wonderful chatbot .

   It can work as a seller with a smooth conversation with predefined data and collected information.

   🏁 Competitors: ManyChat

   👍 Pros:    "being able to set up all necessary data in conversation to customers with a smooth flow. handle effectively by striving quickly data from cms support with a range of useful and urgent-needed function like scheduling appointments, displaying web in the chat box"

   👎 Cons:    Unless you have an intensive knowledge of coding, you will not be able to spoil all further applicable features of that chatbot

Zendesk Reviews

BotStar mentions (1)

• Live chat options for a landing page

  Take a look at BotStar. Can be set up with a full-page interface. You can use it for basic live chat, or you can create very feature-rich automation flows that integrate directly with your other systems. Source: about 3 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago