PromoTix is the world's most advanced ticketing and marketing platform for event creators. The software is easy to use, blazingly fast, and jammed full of the features you need to sell tickets or collect registrations to your event. Create discount codes, add guests and guest lists, and use our mobile app to checkin attendees at the door.
Where PromoTix shines is in its advanced patented marketing features that help you sell more tickets to your events. We've built the event industry's best marketing software backed by the world's only free ticketing platform. This means you'll not only be more profitable, but you'll sell more tickets. Launch your own branded mobile app to iOS and Android devices without any developers. Create Brand Ambassador programs and have them sell tickets for you by tapping into the thousands of ambassadors already on our platform. Sell more merchandise by tying in your Shopify store. Make Pre-Sale Registration Pages go viral with the help of fans and contests. Launch ads on Facebook, Instagram, send emails and texts. Even see who your event attendees are listening to on Spotify.
Then, take your events virtual and start reaching attendees around the globe with our Live Streaming platform that's fully secured by our ticketing system. Collect registrations and sell tickets to monetize your live streams. Create advanced productions with OBS.
You can do it all with PromoTix. PromoTix is your complete event management solution.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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