Software Alternatives & Reviews

PromoTixApp VS Freshdesk

Compare PromoTixApp VS Freshdesk and see what are their differences

PromoTixApp logo PromoTixApp

PromoTix is the world's first and only free online ticketing platform for events. Use PromoTix to create and ticket events, market events, and monetize your live stream event with secured and ticketed unique URLs online to the world.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • PromoTixApp Landing page
    Landing page //
    2023-05-26

PromoTix is the world's most advanced ticketing and marketing platform for event creators. The software is easy to use, blazingly fast, and jammed full of the features you need to sell tickets or collect registrations to your event. Create discount codes, add guests and guest lists, and use our mobile app to checkin attendees at the door.

Where PromoTix shines is in its advanced patented marketing features that help you sell more tickets to your events. We've built the event industry's best marketing software backed by the world's only free ticketing platform. This means you'll not only be more profitable, but you'll sell more tickets. Launch your own branded mobile app to iOS and Android devices without any developers. Create Brand Ambassador programs and have them sell tickets for you by tapping into the thousands of ambassadors already on our platform. Sell more merchandise by tying in your Shopify store. Make Pre-Sale Registration Pages go viral with the help of fans and contests. Launch ads on Facebook, Instagram, send emails and texts. Even see who your event attendees are listening to on Spotify.

Then, take your events virtual and start reaching attendees around the globe with our Live Streaming platform that's fully secured by our ticketing system. Collect registrations and sell tickets to monetize your live streams. Create advanced productions with OBS.

You can do it all with PromoTix. PromoTix is your complete event management solution.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

PromoTixApp features and specs

  • Ticket management: Free Ticketing
  • Ticket management: Discount Codes
  • Ticket management: Guest Lists
  • Ticket management: Advanced Reporting
  • Ticket management: Mobile Scanning Checkin
  • Live Stream Sessions: Secured Live Streaming (Ticketed for Monetization)
  • Event Marketing: Ambassador Programs
  • Event Marketing: Event Mobile Apps (Branded)
  • Event Marketing: Email Marketing
  • Event Marketing: Social Media Marketing
  • Event Marketing: SMS Marketing
  • Event Marketing: Pre-Sale Registration Pages (Viral)
  • Event Management: Spotify Data Analytics
  • Event Management: Attendee Data Analytics

Freshdesk features and specs

No features have been listed yet.

PromoTixApp videos

PromoTix Mini Commercial

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to PromoTixApp and Freshdesk)
Event Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Ticketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PromoTixApp and Freshdesk

PromoTixApp Reviews

We have no reviews of PromoTixApp yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PromoTixApp mentions (0)

We have not tracked any mentions of PromoTixApp yet. Tracking of PromoTixApp recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing PromoTixApp and Freshdesk, you can also consider the following products

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ticket Tribe - Sell tickets online with no fees per ticket

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Attendize Event Ticketing - Attendize is a free & open-source ticket selling and event management platform

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.