Freshdesk VS Eventbrite

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Eventbrite Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Eventbrite mentions (41)

• Fun festivals to go to in Germany

  Hi, we are travelling through Germany and want to go to some fun festivals - music festivals, food and wine festivals etc. Where can you find out what's on in Germany - something like eventbrite.com but the events in Germany on eventbrite.com seem to be pretty limited. Source: 6 months ago

• CMV: Social and dating life substantially deteroirates at age 20 and it is impossible to recover from it.

  OP, check out a lil platform called eventbrite.com, and while you're at it maybe also Groupon.com. Source: 10 months ago

• Muslim dating scene?

  Ramadan is coming up. Many companies/agenices/affinity groups/non-profits/etc will have events where she can mingle. Search for "Ramadan" on eventbrite.com. Source: about 1 year ago

• Looking to break in

  Have you heard of a styled shoot? You can buy tickets for local styled shoots on eventbrite.com - local photographers will hire models to dress in wedding clothes and invite other photographers to grab content for the day!! Source: about 1 year ago

• Landing new/bigger business clients

  When I first started my accounting firm from scratch I attended 7 networking events a week. I introduced myself to over 10K people in person. Then, I added them on LinkedIn and invited them out for coffee. I searched meetup.com, eventbrite.com, my city's chamber of commerce, joined a BNI networking group, etc. Source: about 1 year ago