Prey
iKeyMonitor
FlexiSPY
MobiStealth
Highster Mobile
Pumpic
Spyera
PhoneSheriff
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Prey is a device tracking, protection & administration solution for endpoints and mobile devices. Track, monitor, and manage your company's laptops, tablets, and mobiles within a single platform to prevent theft, avoid data loss, and give you visibility.
With Prey, you can accurately track and locate devices when they are lost or stolen. With the most precise tracking in the market, you can be able to trace its location everywhere, with little to no margin of error.
Prey is also a robust data protection tool. With remote file recovery, factory reset & our new Kill Switch technology, you can erase and recover devices swiftly and securely, from anywhere. If you're looking to assure compliance with standards like HIPAA, FERPA, and GDPR, Prey is your ally as well.
What if you need a lean, simple management tool to replace your MDM? Look no further. With our asset inventory tools, you can assign devices to employees or students, establish rules to loan them, and lock and/or reset them remotely. In need of automation too? Our reactive security system can trigger those tools based on time and location.
Have a large fleet? Don't worry, installation is swift and can be done unattended. By the way: our prices are based on the number of devices you have, and we have discounts for Education & Non-Profit companies.
Our solution is trusted by more than seven million users around the world. We can't wait for you to be one of them!
Prey FreshdeskFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Prey should be more popular than Freshdesk. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Beware this can become a privacy nightmare with very real legal consequences, but the best I know is https://preyproject.com/. Source: 11 months ago
The other - perhaps more important - reason to provide a laptop is data risk management. If the laptop is yours, you can force encryption, backups, and install endpoint security tools, which allow you to remotely wipe it if lost/stolen/fired. If you have an IT firm, they can probably help you set that up. Most tools that I know of are windows-centric; Azure AD has some built-in features. One cross-platform tool... Source: 11 months ago
Also, installing this is just good practice: https://preyproject.com. Source: about 1 year ago
Install Prey Project on your system. It can help you recover the system if it is stolen. https://preyproject.com/. Source: about 1 year ago
Sorry to hear that bro. For future reference by others: https://preyproject.com/. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
iKeyMonitor - iKeyMonitor is a mobile app for both iPhone and Android devices that with parental control capabilities and phone monitoring features.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
FlexiSPY - FlexiSPY is the original "phone spy" software - it's been on the market since 2005.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
MobiStealth - MobiStealth is the name of a most comprehensive smartphones monitoring application for monitoring and tracking the mobile phones of all types from an internet enabled computer.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!