Software Alternatives, Accelerators & Startups

Prey VS Zendesk

Compare Prey VS Zendesk and see what are their differences

Prey logo Prey

Prey is the simplest and most reliable solution for tracking, data protection & management for Windows, Mac, and mobile devices. Track with precise location, wipe, reset and secure devices across all platforms.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Prey Landing page
    Landing page //
    2023-10-14

Prey is a device tracking, protection & administration solution for endpoints and mobile devices. Track, monitor, and manage your company's laptops, tablets, and mobiles within a single platform to prevent theft, avoid data loss, and give you visibility.

With Prey, you can accurately track and locate devices when they are lost or stolen. With the most precise tracking in the market, you can be able to trace its location everywhere, with little to no margin of error.

Prey is also a robust data protection tool. With remote file recovery, factory reset & our new Kill Switch technology, you can erase and recover devices swiftly and securely, from anywhere. If you're looking to assure compliance with standards like HIPAA, FERPA, and GDPR, Prey is your ally as well.

What if you need a lean, simple management tool to replace your MDM? Look no further. With our asset inventory tools, you can assign devices to employees or students, establish rules to loan them, and lock and/or reset them remotely. In need of automation too? Our reactive security system can trigger those tools based on time and location.

Have a large fleet? Don't worry, installation is swift and can be done unattended. By the way: our prices are based on the number of devices you have, and we have discounts for Education & Non-Profit companies.

Our solution is trusted by more than seven million users around the world. We can't wait for you to be one of them!

  • Zendesk Landing page
    Landing page //
    2024-05-06

Prey videos

Prey Review "Buy, Wait for Sale, Rent, Never Touch?"

More videos:

  • Review - Prey Review - Updated For Patch 1.02 (PS4, Xbox One, PC)
  • Review - Prey - Before You Buy
  • Demo - Location Tracking and Device Fleet Control using Prey

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Prey and Zendesk)
Time Tracking
100 100%
0% 0
Customer Support
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Prey and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prey and Zendesk

Prey Reviews

8 GPS Phone Trackers to Track a Cell Phone Location Online For Free
Prey is an anti-theft app available for Android, Windows, Mac, Linux and iOS. The app's free account can support 3 device logins at the same time, and can store up to 20 reports.

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Prey should be more popular than Zendesk. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prey mentions (44)

  • GPS Tracking for Client Laptop's
    Beware this can become a privacy nightmare with very real legal consequences, but the best I know is https://preyproject.com/. Source: 11 months ago
  • Employee laptop deposit?
    The other - perhaps more important - reason to provide a laptop is data risk management. If the laptop is yours, you can force encryption, backups, and install endpoint security tools, which allow you to remotely wipe it if lost/stolen/fired. If you have an IT firm, they can probably help you set that up. Most tools that I know of are windows-centric; Azure AD has some built-in features. One cross-platform tool... Source: 11 months ago
  • Would the internet be fast and stable enough for Cloud PC?
    Also, installing this is just good practice: https://preyproject.com. Source: about 1 year ago
  • Is it dumb to bring my laptop to South America?
    Install Prey Project on your system. It can help you recover the system if it is stolen. https://preyproject.com/. Source: about 1 year ago
  • Got my S23 Ultra stolen
    Sorry to hear that bro. For future reference by others: https://preyproject.com/. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Prey and Zendesk, you can also consider the following products

iKeyMonitor - iKeyMonitor is a mobile app for both iPhone and Android devices that with parental control capabilities and phone monitoring features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlexiSPY - FlexiSPY is the original "phone spy" software - it's been on the market since 2005.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MobiStealth - MobiStealth is the name of a most comprehensive smartphones monitoring application for monitoring and tracking the mobile phones of all types from an internet enabled computer.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!