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Prefme VS Cloudbeds

Compare Prefme VS Cloudbeds and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Prefme logo Prefme

Prefme is the worldโ€™s most innovative contactless hospitality app that connects guests to luxury hotels and resorts to deliver a fully safe, contactless, seamless and hyper-personalised hotel experience from pre check-in to post checkout.

Cloudbeds logo Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more, unifying operations, distribution, guest experience, and revenue marketing within a single system.
  • Prefme Landing page
    Landing page //
    2022-12-22

An innovative contactless hospitality solution, Prefme allows guests to specify their detailed travel preferences and access personalized services. It helps hotels to enable contactless and safe guest experiences, simplify operations, increase revenues and reduce costs.

The Prefme technology enables hotels to deliver hyper-personalized experiences to their guests as travellers around the world can share their in-depth Eat & Stay preferences on the Prefme app even before they arrive.

The Prefme platform ensures fully contactless hotel operations for the full cycle of the guest journey, from pre check-in to post checkout. No longer guests are required to download multiple hotel apps. Just the Prefme app simplifies travel across the globe and makes it easy to organize stays at any Partner hotel.

Key Features โ€“

โ€ข Stay preferences to personalize in-room amenities and ambience

โ€ข Eat preferences to customize meals consumed in the hotel

โ€ข Multilingual Chat to connect with hotel staff anytime, anywhere

โ€ข Easy contactless pre check-in and checkout to avoid reception queues

โ€ข Pre-booking of Partner hotel services for a relaxed experience

โ€ข Hygienic in-room dining via digital menu and in-app ordering

โ€ข Food QR Scanning to avoid allergies and view ingredients list

โ€ข Loyalty Cards wallet to save cards and redeem offers on-the-go

  • Cloudbeds
    Image date //
    2026-05-01

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries.ย  Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager โ€” and Best Place to Work โ€” by Hotel Tech Report for eight consecutive years.

Prefme

Website
prefme.com
Pricing URL
-
$ Details
-
Platforms
iOS Android Browser Google Chrome Mac OSX Firefox Safari iPhone Chrome OS Web
Release Date
2020 March
Edit details

Cloudbeds

Website
cloudbeds.com
Pricing URL
Official Cloudbeds Pricing
$ Details
paid
Platforms
-
Release Date
2012 October
Startup details
Country
United States
Founder(s)
Adam Harris, Richard Castle
Employees
500 - 999
Edit details

Prefme features and specs

  • Easy to Set-up and use
  • Free Trial
  • Clean UI
  • Analytics and Reporting
  • Mobile prioritized UI
  • Integrations

Cloudbeds features and specs

  • Booking Engine
    Commission-free online booking engine for hospitality properties
  • Property Management
    #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager
    Industry-leading channel manager with 450+ connection, real time update
  • Marketplace & Open API
    Integration with 450+ leading hotel technology tools and apps
  • Payments
    One single platform now with an integrated terminal
  • Reservation Management
    Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing
    Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement
    #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.
  • Unified inbox
    Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and more in a single view. However your guests reach out, youโ€™re ready to respond instantly.
  • Digital check-in
    Digital registration lets guests check in before they even set foot on your property โ€” ID, documents, signatures, all synced directly to your Cloudbeds PMS.
  • Check-in kiosk
    Help guests avoid lines and allow your staff to provide personalized, mobile check-ins by transforming your hotel lobby into a self-service check-in/check-out station.
  • Reputation Management
    Hotels with higher ratings can charge more, and with centralized insights and faster response times, you can turn guest sentiment into real pricing power.
  • Guest Marketing CRM
    Cloudbeds Guest Marketing CRM helps you know your guests and keep them coming back โ€” with smart email campaigns, guest profiles, and more profitability from every stay.
  • Revenue Intelligence RMS
    Move faster and smarter than ever before. Cloudbeds Revenue Intelligence is powered by the only causal AI built exclusively for hospitality, turning market guesswork into your most confident, profitable actions.
  • Websites
    Your website is your hotelโ€™s first impression. Make it count with stunning, conversion-optimized Cloudbeds Websites powered by hospitality expertise and AI โ€” and built to drive direct bookings and revenue from day one.
  • Open API
    Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

Analysis of Cloudbeds

Overall verdict

  • Overall, Cloudbeds is highly regarded in the hospitality industry for its versatility and ease of use. It is particularly praised for its integration capabilities and responsive customer support. While it may be on the pricier side for smaller operations, its features can provide significant value for medium to large-scale businesses.

Why this product is good

  • Cloudbeds is known for its comprehensive and user-friendly platform that assists hospitality businesses in managing reservations, guest experiences, and room availability across various channels. It consolidates multiple functions like booking engines, channel managers, and property management systems, making operations more efficient. Cloudbeds also offers robust analytics and reporting features, which help businesses make informed decisions.

Recommended for

    Cloudbeds is especially recommended for independent hotels, hostels, bed and breakfasts, and hotel chains seeking a centralized platform to streamline operations and enhance guest experiences. It is ideal for those who require effective channel management and comprehensive reporting tools.

Prefme videos

+ Add

Prefme - The future of Hospitality

Cloudbeds videos

+ Add

Cloudbeds platform demos

More videos:

  • Review - Powering the world's most ambitious hoteliers

Category Popularity

0-100% (relative to Prefme and Cloudbeds)

Prefme

Cloudbeds

Guest Experience
100 100%
Guest Experience
0% 0
Hotel Management Software
0 0%
Hotel Management Software
100% 100
Guest Engagement
100 100%
Guest Engagement
0% 0
Online Bookings
0 0%
Online Bookings
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prefme and Cloudbeds

Prefme Reviews

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Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Source: www.techjockey.com
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...
Source: www.techtimes.com

What are some alternatives?

When comparing Prefme and Cloudbeds, you can also consider the following products

Repup - Single Dashboard to manage all online reviews and auto-respond using ChatGPT 4.0

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

ALICE Guest - ALICE is a hotel operations platform that improves staff communication, task management, and guest satisfaction.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

OKKAMI - OKKAMI is the world leader in digital guest engagement and staff management platform solutions for the hospitality industry. We currently provide fully integrated solutions for some of the largest hotel groups and shopping malls in the industry.

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

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