Software Alternatives, Accelerators & Startups

PollUnit VS Birdeye

Compare PollUnit VS Birdeye and see what are their differences

PollUnit logo PollUnit

Create and customize public or anonymous votings, surveys, free tables, idea collections or audio, video and photo contests.

Birdeye logo Birdeye

AI Agents for Multi-Location Brands
  • PollUnit Surveys
    Surveys //
    2026-01-14
  • PollUnit Forms
    Forms //
    2026-01-14
  • PollUnit Maps in forms
    Maps in forms //
    2026-01-14
  • PollUnit Drawing in forms
    Drawing in forms //
    2026-01-14
  • PollUnit Photo contests
    Photo contests //
    2026-01-14
  • PollUnit Photo contest swipe box
    Photo contest swipe box //
    2026-01-14
  • PollUnit Tables
    Tables //
    2026-01-14
  • PollUnit Voting in table view
    Voting in table view //
    2026-01-14
  • PollUnit Collect feature requests
    Collect feature requests //
    2026-01-14
  • PollUnit Christmas calendar
    Christmas calendar //
    2026-01-14
  • PollUnit Votable playlist
    Votable playlist //
    2026-01-14

PollUnit Types

Votings

Create public or anonymous votes. Choose from various voting methods like star rating, dot voting, range voting and many more. Allow voters to add their own options. Options can be free text, images, files, dates and time periods. A PollUnit voting offers a tabular and list view.

More about PollUnit votings

Photo Contests

Create contests about images. Use PollUnit as image voting and image submission platform with approval dashboard and various possibilities for customisation.

More about PollUnit photo contests

Surveys

Create surveys and ask people questions in multiple steps. Various question types like likert scales, ratings, drawings and general form fields help you to create a questionnaire in minutes.

More about PollUnit surveys

Tables

Create tables and allow participants to add rows and fill your customized columns. A column can be simple text or number input as well as a selection of predefined values.

More about PollUnit tables

Idea collection

Create a collection of ideas and allow participants to add and describe their own ideas as well as rate ideas.

More about PollUnit idea collections

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye builds AI agents for multi-location brands โ€” trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ€” for marketing, operations, and customer experience โ€” that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.

AI Coworkers โ†’ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ€” from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ€” without stretching your team thinner.

Agents โ†’ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ€” and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ€” together โ€” to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.

Enterprise-Ready โ†’ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.

With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

PollUnit

$ Details
freemium โ‚ฌ4.0 / Monthly (Premium)
Platforms
Browser
Release Date
-
Startup details
Country
Germany

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

PollUnit features and specs

  • User-Friendly Interface
    PollUnit offers an intuitive and easy-to-use interface, making it accessible for users with various levels of technical expertise to create and manage polls effectively.
  • Versatile Voting Options
    It provides a range of voting options, including star ratings, dot voting, and more, allowing users to select the most appropriate method for their needs.
  • Customization
    Users can customize polls with different designs and settings, enabling them to align the polls with their brand or personal preference.
  • Collaborative Features
    PollUnit supports collaborative input, allowing multiple users to engage in the decision-making process or poll creation simultaneously.
  • Free Basic Plan
    It offers a free tier that includes basic functionalities, making it accessible for individuals or organizations with limited budgets.

Birdeye features and specs

  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes

Analysis of Birdeye

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

PollUnit videos

No PollUnit videos yet. You could help us improve this page by suggesting one.

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Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to PollUnit and Birdeye)
Feedback Polls
100 100%
0% 0
Reputation Management
0 0%
100% 100
Online Services
100 100%
0% 0
Online Reviews
0 0%
100% 100

Questions & Answers

As answered by people managing PollUnit and Birdeye.

What makes your product unique?

PollUnit's answer

PollUnit stands out because of its wide range of flexible tools for creating interactive polls, surveys, photo/video/music contests, collaborative tables and decision-making processes.

Why should a person choose your product over its competitors?

PollUnit's answer

PollUnit stands out with a variety of customizable poll types, ranging from simple votings to complex surveys with branching logic and photo and video contests. The platform features user-friendly options like custom designs, real-time analytics, AI-powered fraud detection, and easy group management. Additionally, participants can join without registration, making it more accessible. PollUnit is GDPR-compliant, ensuring that user data is handled securely. PollUnit offers flexible subscription options, including the possibility to book just a single month.

Who are some of the biggest customers of your product?

PollUnit's answer

  • NASA
  • Mercedes Benz
  • Digital Ocean
  • Ubisoft
  • NHS
  • BASF
  • Deutsche Bahn

How would you describe the primary audience of your product?

PollUnit's answer

PollUnit's primary audience includes businesses, non-profit organizations, event organizers, project teams, photo clubs, and individuals who need to make group decisions, manage appointments, or collect feedback in an efficient and user-friendly way.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PollUnit and Birdeye

PollUnit Reviews

We have no reviews of PollUnit yet.
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Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeyeโ€™s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyerโ€™s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. Itโ€™s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PollUnit mentions (0)

We have not tracked any mentions of PollUnit yet. Tracking of PollUnit recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 3 years ago
  • Need a good CRM, help!
    I donโ€™t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
  • How can I expand my network at a young age?
    Itโ€™s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโ€™s impossible to become the most famous brand in the world from one night to another, thereโ€™re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 3 years ago
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What are some alternatives?

When comparing PollUnit and Birdeye, you can also consider the following products

PollMaker - We Make Publishing Real Simple

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

poll.ly - Your perfect partner to gather ideas and opinions in real time

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Fast Poll - Create instant, real-time polls for free

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...