Software Alternatives, Accelerators & Startups

PlantUML VS Intercom

Compare PlantUML VS Intercom and see what are their differences

PlantUML logo PlantUML

PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • PlantUML Landing page
    Landing page //
    2023-10-22
  • Intercom Landing page
    Landing page //
    2023-07-05

PlantUML

Pricing URL
-
$ Details
Release Date
-

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

PlantUML videos

PlantUML - beautiful quick diagrams to explain your models

More videos:

  • Review - Folge16 - PlantUML und IntelliJ
  • Tutorial - PlantUML Gizmo Tutorial: Google Docs Add-on
  • Review - Mermaid vs PlantUML vs HackerDraw: Which One Is Best For You?
  • Review - Using PlantUML For Diagrams In A GitLab Wiki

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to PlantUML and Intercom)
Diagrams
100 100%
0% 0
Customer Support
0 0%
100% 100
Flowcharts
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PlantUML and Intercom

PlantUML Reviews

Top 7 diagrams as code tools for software architecture
PlantUML is a tool that allows you to write diagrams such as sequence, object, component, usecase, class diagrams and more.
5 great diagramming tools for enterprise and software architects
PlantUML is an open source tool and syntax that allows you to make sequence, use case, class, object, and other diagrams from code. It also supports non-UML diagrams like JSON and YAML. In addition, it enjoys support from ArchiMate, ERD, Business Process Modeling Notation (BPMN), and other common notation styles. Its simple, plain-text definitions make creating, sharing, and...
Source: www.redhat.com
Software Diagrams - Plant UML vs Mermaid
For C4 Models, Mermaid support is still experimental. This shows as you have little control over the way the diagram is rendered, and some parts are unreadable (i.e., arrows over nodes). PlantUML works as you would expect and has support for more advanced setup like sprites. Not even close on this one. Winner: PlantUML
9 Best UML Software For Mac & PC
PlantUML is another free open source sequence diagram software that uses text input to build UML charts. PlantUML requires using a specific PlantUML Language to construct sequence charts but once learned it’s very flexible.
Source: machow2.com
40 Open Source, Free and Top Unified Modeling Language (UML) Tools
PlantUML is a component that allows users to quickly write sequence diagrams, usecase diagrams, class diagrams, activity diagrams, component diagrams, state diagrams, deployment diagrams, object diagrams and wireframe graphical interfaces. Diagrams are defined using a simple and intuitive language. Images can be generated in PNG, SVG or LaTeX format and it is also possible...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than PlantUML. We know about 6 links to it since March 2021 and only 6 links to PlantUML. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PlantUML mentions (6)

  • Code Diagrams - 3 Tools to Try
    PlantUML, like Mermaid, is an open source tool that allows users to create diagrams from plain text descriptions. PlantUML is the original ‘diagrams as code’ platform. It has a deep feature set, can be integrated into just about any environment, and can be extended to fit just about any use case. For example, the most useful thing to me about PlantUML is its support for visualizing .JSON files. - Source: dev.to / 7 days ago
  • PlantUMLApp 3.0 - Let's play with AI Multi-Modality
    New version 3.0 of my PlantUML App for iPad is out with exciting update! 🤩 The new multi-modality feature now lets you transform hand-drawn diagrams into PlantUML scripts with just a pencil ✍🏻 or your fingers 👆. Take a look 👀 to this short on YouTube and download it from App Store to support me 👍🏻. - Source: dev.to / 2 months ago
  • What is your favorite tool for designing complex architecture, and why is it MS Paint?
    Someone at work showed me https://plantuml.com/ recently. If you want your diagrams as code . Version controlled etc.. I highly recommend it. Source: 7 months ago
  • Discovering the Power of PlantUML: Visualizing YAML, JSON, and More!
    Open-source tool that uses simple textual descriptions to draw beautiful UML diagrams. - Source: dev.to / 11 months ago
  • Pikchr: A PIC-like markup language for diagrams in technical documentation
    Seems like a considerable upgrade from PlanUML (https://plantuml.com/ - which is amazing, but sometimes you just can't seem to be able to align the stuff the way you want too). - Source: Hacker News / 11 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing PlantUML and Intercom, you can also consider the following products

draw.io - Online diagramming application

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Drift - A messaging app that helps you grow your business.