PlantUML Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

PlantUML mentions (5)

• PlantUMLApp 3.0 - Let's play with AI Multi-Modality

  New version 3.0 of my PlantUML App for iPad is out with exciting update! 🤩 The new multi-modality feature now lets you transform hand-drawn diagrams into PlantUML scripts with just a pencil ✍🏻 or your fingers 👆. Take a look 👀 to this short on YouTube and download it from App Store to support me 👍🏻. - Source: dev.to / about 2 months ago

• What is your favorite tool for designing complex architecture, and why is it MS Paint?

  Someone at work showed me https://plantuml.com/ recently. If you want your diagrams as code . Version controlled etc.. I highly recommend it. Source: 6 months ago

• Discovering the Power of PlantUML: Visualizing YAML, JSON, and More!

  Open-source tool that uses simple textual descriptions to draw beautiful UML diagrams. - Source: dev.to / 10 months ago

• Pikchr: A PIC-like markup language for diagrams in technical documentation

  Seems like a considerable upgrade from PlanUML (https://plantuml.com/ - which is amazing, but sometimes you just can't seem to be able to align the stuff the way you want too). - Source: Hacker News / 10 months ago

• Entity Relationship Diagrams

  Plantuml is amongst the best there is. kroki.io has a sandbox for it Mermaid.js can do it in notion, it works as well as any other mermaid. Dbvisualizer is fantastic if you have an existing schema in a db instance. you may need the trial license to render the diagrams. Source: 11 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago