Software Alternatives & Startups

Planhat VS Kechie

Compare Planhat VS Kechie and see what are their differences

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

Kechie logo Kechie

Kechie Inventory Management
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  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16
  • Kechie
    Image date //
    2025-09-16

My Office Apps (MOA) offers business automation for today’s business environment. MOA presents the best features in a cloud-based solution in one fully integrated software. Our robust and intuitive user interface retrieves information quickly, accurately, and in real time. Our Kechie product line of services encompasses a full ERP (Enterprise Resource Planning), complete Inventory Management and Warehouse Management, a Manufacturing Option, and an entire Finance Module. The Inventory Management package includes all you need to run your business- CRM, Order Management, Procurement, Logistics, Inventory Management, WMS, RMA, Return to Vendor, and tons of reports. Kechie also offers options for Task Management, B2B portal, ecommerce, and a complete Accounting module

Planhat features and specs

  • User-Friendly Interface
    Planhat offers a clean and intuitive user interface, making it easy for users to navigate and make use of its features without extensive training.
  • Comprehensive Customer Success Tracking
    The platform provides robust tools for tracking customer success metrics, allowing businesses to proactively manage their customer relationships and address issues before they escalate.
  • Customizable Dashboards
    Users can customize their dashboards to suit their specific business needs and priorities, which helps in quickly accessing critical information.
  • Data Integration Capabilities
    Planhat integrates with various other business tools, enabling seamless data synchronization and comprehensive customer insights.
  • Automated Workflows
    The platform offers automation options for routine tasks, which helps in saving time and reducing the likelihood of human error.

Possible disadvantages of Planhat

  • Pricing Concerns
    Some users may find Planhat's pricing structure to be on the higher side, which could be a barrier for small to mid-sized businesses.
  • Complex Setup for New Users
    While the interface is user-friendly, the initial setup and implementation of Planhat can be complex and time-consuming for new users.
  • Limited Third-Party Integrations
    Although Planhat offers integration options, some users might find the number of third-party integrations limited compared to other platforms.
  • Scalability Issues
    There may be scalability issues for rapidly growing companies that require more advanced features or customization as they expand.
  • Learning Curve for Advanced Features
    Despite the user-friendly interface, mastering the more advanced features and capabilities of Planhat might require additional training or support.

Kechie features and specs

  • Cloud-Based Solution
    Kechie is a fully cloud-based solution, which offers scalability and accessibility from anywhere with an internet connection.
  • Integrated Modules
    It provides integrated modules like inventory, manufacturing, finance, CRM, and purchasing, which simplifies the management of various business operations in one platform.
  • User-Friendly Interface
    Kechie is designed with a user-friendly interface that is easy to navigate, even for non-technical users.
  • Customizable
    The platform offers a high degree of customization, allowing businesses to tailor the software to fit their specific needs.
  • Real-Time Data
    Kechie offers real-time data tracking and analytics, helping businesses make informed decisions quickly.
  • Excellent Customer Support
    Kechie is known for its responsive and helpful customer support team.

Analysis of Kechie

Overall verdict

  • Kechie is generally considered a good solution for small to midsize businesses looking for an all-in-one ERP system. However, the ultimate verdict depends on specific business needs and how well Kechie addresses them compared to alternatives.

Why this product is good

  • Kechie, developed by My Office Apps, is an ERP software designed to streamline business operations. It's known for its user-friendly interface, cloud-based flexibility, and scalable modules that cater to various industry needs. The software integrates inventory management, order processing, procurement, and financial management, among other features, helping businesses enhance efficiency and maintain visibility over operations.

Recommended for

    Small to midsize businesses in industries such as manufacturing, distribution, and retail, seeking a comprehensive ERP solution that is easy to implement and offers flexibility for growth. It's particularly beneficial for those that prioritize cloud-based software and need seamless integration across various business functions.

Planhat videos

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Kechie videos

Kechie ERP - Next Generation Cloud ERP Software

More videos:

  • Review - Kechie ERP - A Fully Integrated Cloud-based Business Management and Automation Software

Category Popularity

0-100% (relative to Planhat and Kechie)
Customer Success
100 100%
0% 0
ERP
0 0%
100% 100
Customer Experience Management
CRM
0 0%
100% 100

Questions & Answers

As answered by people managing Planhat and Kechie.

Why should a person choose your product over its competitors?

Kechie's answer:

Kechie is cloud-based, scalable, easy to use, and offers business automation with full traceability in real-time. With an award-winning customer service based in the US. Kechie is sold in packages based on the client's requirements. A great value with tons of options

How would you describe the primary audience of your product?

Kechie's answer:

For manufacturers, distributors, and service providers alike, Kechie delivers enterprise-grade ERP—without the enterprise overhead—for growing companies across industries. Focused on inventory control and full traceability, it connects finance, warehouse, procurement, sales, and CRM in a single platform.

What's the story behind your product?

Kechie's answer:

At My Office Apps, we set out in 2014 to solve a problem many growing businesses still face—relying on outdated systems, disconnected tools, or costly ERP platforms that don’t fit. That’s why we built Kechie ERP: a cloud-based, fully integrated solution designed to simplify operations, automate processes, and scale with your business.

We saw the gap in the market. Small to mid-sized companies were forced to choose between rigid, expensive enterprise systems or basic software that couldn’t keep up. Kechie bridges that gap—with a flexible platform that’s easy to use, fully connected, and built for real operational demands.

Whether you’re a distributor, manufacturer, or service-based business, Kechie helps automate critical workflows across inventory, finance, manufacturing, and more. And as your business grows, Kechie scales with you—easily supporting enterprise-level operations without the complexity.

What makes your product unique?

Kechie's answer:

Kechie is a cloud-native ERP built to unify operations and finance in real time—not an old accounting system with operations bolted on. It delivers inventory-first depth (lot/serial traceability, multi-warehouse/bin control, barcode & LPN, guided WMS workflows), plus hundreds of pre-built reports across every module, so teams get answers without a report builder or consultants. Kechie also includes self-service portals (B2B customer ordering and SupplierHub for vendors) and practical integrations (Shopify, ShipStation, Avalara, EDI, credit-card processing, POS, marketplaces—with optional two-way QuickBooks Online sync). Add revenue recognition, full audit trails, and a clean UI that implements in weeks—not months—and you get enterprise-grade capability without enterprise overhead.

Who are some of the biggest customers of your product?

Kechie's answer:

-Meals on Wheels -University of Chicago -USTA -Pepsi

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Planhat and Kechie

Planhat Reviews

We have no reviews of Planhat yet.
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Kechie Reviews

Best Inventory Management Software of 2020
What Customers Are Saying “We are a small to medium size company that is very quickly growing to a large company. We needed a solution to seamlessly tie all facets of our operations together. We evaluated numerous solutions to our problem and our management team decided that Kechie/MyOfficeApps was our go forward partner. We have implemented Kechie and it has helped us to...
Source: digital.com

What are some alternatives?

When comparing Planhat and Kechie, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Epicor Kinetic - Epicor ERP is a global enterprise resource planning solution.

Gainsight - Customer Success for the New Enterprise

Fishbowl Inventory - Fishbowl offers manufacturing and warehouse management solutions for QuickBooks.

Totango - Totango is a Customer Success Software Platform

Cin7 - Cin7 allows retailers to manage all their sales channels, inventory, point of sale and supply chain in one central, cloud-based software.