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Persona by Delve AI VS Intercom

Compare Persona by Delve AI VS Intercom and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Persona by Delve AI logo Persona by Delve AI

Create data-driven buyer personas for your business and competitors automatically using Delve AI. Get rich insights using Live Persona for websites/mobile applications, Social Persona for social media audiences and Competitor Persona for competitors.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Persona by Delve AI Landing page
    Landing page //
    2022-11-09

  1. Live Persona automatically extracts segment-wise personas and journeys. It works on aggregated and anonymized analytics data from Google Analytics, adds industry specific insights, automatically segments users based on behavior/psychographics/demographics/geographies/transactions, enriches with insights from social media/reviews and abstracts personas for each segment. Gain clarity on best-performing segments, refine customer experiences and get targeting ideas from your valuable segments to grow your business.

  2. Social Persona creates social media personas and delivers high-quality market research in minutes. All you have to do is to provide social media handles and Delve AI will create personas of your social audiences automatically for you. Get rich insights for each of your social segments such as followers, mentioners and website visitors. In addition to each segment's demographics, geographies, interests, topics of interest, and industry specific insights, you can understand their online habits and discover best places to influence them. Learn who they follow on social media, which podcasts they listen to, which websites they visit and which YouTube channels they watch.

  3. Competitor Persona creates personas for your competitors automatically. Specify one or more competitor domains and our software will automatically generate persona(s) for those competitor businesses. Analyze their users and and uncover marketing strategies with our competitor intelligence.

  • Intercom Landing page
    Landing page //
    2023-07-05

Persona by Delve AI features and specs

  • Automatic segmentation (psychographic/behavioral/demographic/geographic/transactional): Yes
  • Segment-wise personas: Yes
  • Industry specific insights: Yes
  • Support for B2B and B2C businesses: Yes
  • Automatic updates: Yes
  • Competitor keywords: Yes
  • Sample user journeys: Yes
  • Sources of influence: Yes

Intercom features and specs

No features have been listed yet.

Persona by Delve AI videos

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Live Persona by Delve AI

More videos:

  • Demo - Social Persona by Delve AI
  • Demo - Competitor Persona by Delve AI

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Persona by Delve AI and Intercom)

Persona by Delve AI

Intercom

Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Support
0 0%
Customer Support
100% 100
AI
100 100%
AI
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Persona by Delve AI and Intercom

Persona by Delve AI Reviews

We have no reviews of Persona by Delve AI yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Persona by Delve AI mentions (0)

We have not tracked any mentions of Persona by Delve AI yet. Tracking of Persona by Delve AI recommendations started around Apr 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Persona by Delve AI and Intercom, you can also consider the following products

Mnemonic.AI - Automatic buyer persona creation with artificial intelligence. Enhance your customer knowledge with behavioral, emotional, and psychological insights.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HubSpot Marketing Hub - HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

User.com - A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

Drift - A messaging app that helps you grow your business.

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