Software Alternatives, Accelerators & Startups

Persona by Delve AI VS Zendesk

Compare Persona by Delve AI VS Zendesk and see what are their differences

Persona by Delve AI logo Persona by Delve AI

Create data-driven buyer personas for your business and competitors automatically using Delve AI. Get rich insights using Live Persona for websites/mobile applications, Social Persona for social media audiences and Competitor Persona for competitors.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Persona by Delve AI Landing page
    Landing page //
    2022-11-09

  1. Live Persona automatically extracts segment-wise personas and journeys. It works on aggregated and anonymized analytics data from Google Analytics, adds industry specific insights, automatically segments users based on behavior/psychographics/demographics/geographies/transactions, enriches with insights from social media/reviews and abstracts personas for each segment. Gain clarity on best-performing segments, refine customer experiences and get targeting ideas from your valuable segments to grow your business.

  2. Social Persona creates social media personas and delivers high-quality market research in minutes. All you have to do is to provide social media handles and Delve AI will create personas of your social audiences automatically for you. Get rich insights for each of your social segments such as followers, mentioners and website visitors. In addition to each segment's demographics, geographies, interests, topics of interest, and industry specific insights, you can understand their online habits and discover best places to influence them. Learn who they follow on social media, which podcasts they listen to, which websites they visit and which YouTube channels they watch.

  3. Competitor Persona creates personas for your competitors automatically. Specify one or more competitor domains and our software will automatically generate persona(s) for those competitor businesses. Analyze their users and and uncover marketing strategies with our competitor intelligence.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Persona by Delve AI features and specs

  • Automatic segmentation (psychographic/behavioral/demographic/geographic/transactional): Yes
  • Segment-wise personas: Yes
  • Industry specific insights: Yes
  • Support for B2B and B2C businesses: Yes
  • Automatic updates: Yes
  • Competitor keywords: Yes
  • Sample user journeys: Yes
  • Sources of influence: Yes

Zendesk features and specs

No features have been listed yet.

Persona by Delve AI videos

Live Persona by Delve AI

More videos:

  • Demo - Social Persona by Delve AI
  • Demo - Competitor Persona by Delve AI

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Persona by Delve AI and Zendesk)
Marketing Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Persona by Delve AI and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Persona by Delve AI and Zendesk

Persona by Delve AI Reviews

We have no reviews of Persona by Delve AI yet.
Be the first one to post

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Persona by Delve AI mentions (0)

We have not tracked any mentions of Persona by Delve AI yet. Tracking of Persona by Delve AI recommendations started around Apr 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Persona by Delve AI and Zendesk, you can also consider the following products

Mnemonic.AI - Automatic buyer persona creation with artificial intelligence. Enhance your customer knowledge with behavioral, emotional, and psychological insights.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HubSpot Marketing Hub - HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!