Software Alternatives & Reviews

Panelbear VS Zendesk

Compare Panelbear VS Zendesk and see what are their differences

Panelbear logo Panelbear

Web Performance and Traffic Insights

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Panelbear Landing page
    Landing page //
    2023-08-28

Panelbear gives you the tools you need to grow and understand your website. A single dashboard gives you a bird's eye view on your website. And for when you need to take a closer look there's detailed reports for countries, devices, traffic channels, site performance, and plenty more. You can also filter, and breakdown by any metric dimension too.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Panelbear videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Panelbear and Zendesk)
Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Panelbear and Zendesk

Panelbear Reviews

8 Live Website Traffic Tracking Tools to Use in 2023
Panelbear is a lightweight, open-source, and visitor privacy-friendly tool. This tool is worth trying if you want an easy-to-use tool without complex reporting and cookies. GA4 is quite complicated, and it takes effort to understand the interface.
Source: geekflare.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Panelbear might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Panelbear mentions (10)

  • free-for.dev
    Panelbear.com — Blazingly fast and private, free tier includes 5,000 pageviews per month for unlimited websites. - Source: dev.to / over 1 year ago
  • Ask HN: Good open source alternatives to Google Analytics?
    Https://panelbear.com/ isn’t open source but privacy friendly. I found it on HN (the founder is one here), can’t speak more highly of it. If you are tracking more than one site and want to get a good overview I recommend it. - Source: Hacker News / over 2 years ago
  • How I self-hosted my own website analytics with Umami
    I absolutely love over-engineering this site. After months of procrastinating I finally rolled out my blog to this beautiful world. I stumbled upon this part of adding analytics and my needs were simple, lightweight, ethical, great if open-source and privacy-friendly Google Analytics alternative. So I signed up for Plausible , Fathom & Panelbear and started using them. - Source: dev.to / over 2 years ago
  • A Tour of Website Monitoring Tools
    Panelbear, while it's not entirely focused on being a marketing analytics tool, I think it's a great alternative if you're looking for simple analytics without cookies. Full disclosure: I'm currently building this tool. In case you check it out, let me know what you think! - Source: dev.to / almost 3 years ago
  • An Introduction to Core Web Vitals
    P.S.: I'm currently adding Core Web Vitals support to Panelbear, a tool I've been building since last year, and will be rolling it out soon. If you'd like to monitor these and other metrics on your website, feel free to check it out. - Source: dev.to / almost 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Panelbear and Zendesk, you can also consider the following products

Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure 🇪🇺

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fathom Analytics - Simple, trustworthy website analytics (finally)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Simple Analytics - The privacy-first Google Analytics alternative located in Europe.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!